After reading a selection carefully using the summarizing guidelines you should _______________.
What is list the main ideas?
100
Justin felt good about his ideas and he had put in a lot of time working on his presentation. His team had a lot of questions about his ideas, but Justin continued to provide data to prove why his ideas would work. Justin was showing the personal skill of being ______________.
What is assertive?
100
This is the type of management structure that has self-managing teams that set their own goals and make their own decisions.
What is horizontal?
200
Interpreting the message as you understood it
What is decoding?
200
You may have to identify this in order to understand the whole message.
What is a plan?
200
These are the three skills that are needed to become a better reader.
What is focus your mind, form pictures, and improve vocabulary?
200
This is the commitment that each team member makes to complete a task.
What is an agreement?
200
These are the three levels of management in a traditionally managed vertically structured organization.
What is top management, middle management, and supervisory level?
300
This is where communication takes place.
What is the setting?
300
Used when speaking to show how something is similar or different.
What is compare and contrast?
300
You are a customer and you received a letter from your mechanic. You would like to write him back or call and are looking for the contact information. This is where the contact information can be found in a business letter.
What is a letterhead?
300
This is what the team reaches when they meet to agree on goals.
What is consensus?
300
The owner or team leader of a horizontal self-managed team tries to do this by encouraging their team members to contribute and take responsibility for the process.
What is empower?
400
My brother was making so much noise in the house that I could not concentrate on what I was reading. He was such a ______________.
What is distraction?
400
This involves listening to the rate of speech, pitch, volume, and voice.
What is listening for more than verbal content.
400
When writing a business letter, this is the address of the person that you are writing to.
What is letter address?
400
John has only been working for Google for two months and he is sharing ideas and solving problems that aren't even his responsibility. Management is also happy with how he is responding to their feedback about his performance and the improvement he has made. These are the two personal traits discussed in class that John is strong in.
What is showing initiative and self-awareness/willingness to change?
400
This management function requires managers to assign responsibilities, staff, direct employees, and establish relationships.
What is organize?
500
The process of exchanging information, ideas, and feelings.
What is communication?
500
"The schools have cut out many foods that the students like and many students don't feel like they as many choices." This is an example of __________________.
What is generalizations?
500
This type of written communication is normally used only inside of a company.
What is a memo?
500
These are the seven aspects of a successful team.
What is: training, team planning, set goals, assign roles, make agreements, communicate regularly, be a valuable team member
500
A manager did this by reviewing annual sales reports, reviewing customer feedback, and solving problems.