Definitions
exchange of thoughts, opinions or information by speech, writing or behavior
communication
term describing anything which disrupts the communication process
noise
Is the final step of the communication process
feedback
A combination of both passive and aggressive type of communication
passive aggressive
Is the approach encouraging someone to believe , because everyone else is doing something, they should too
bandwagon
method or medium in which the message is sent
Ex: seeing, smelling, tasting
This is considered a ONE WAY PROCESS where the sender is the only one sending a message and the receiver does not offer feedback
linear model
What is the first step in the communication process?
thinking
Going to a dealership and talking to a salesman is what type of communication?
assertive
"Pure, fresh mountain spring water bottled just for you" is an example of what?
glittering generalities
characterized by presenting an idea with only two choices— either for or against the idea
either/or fallacy
What type of model is used to describe communication between a human and a computer?
interactive model
the process a receiver takes to mentally process a message
decoding
What are the four types of communication?
assertive
aggressive
passive
passive aggressive
name the number one reason communication mistakes are made
being poorly prepared (practice makes perfect)
type of listening which involves the listener taking in information with little to no outward reaction
passive listening
biological noise factors such as (illness, tiredness, etc)
physiological noise
involves selecting the appropriate channel of communication for message delivery
trasmitting
This type of communication is often referred to as a broken record
assertive
Are the observable and end result
are based on communication goals
can be measured by testing audiences understanding with Q&A
outcomes
ideas or facts which are a part of someone’s cause; is used to damage the opposing cause
propaganda
What are the three types of Linear Models
Aristotle's
Shannon Weaver
Berlo's
thought, idea, opinion, etc. which the sender has encoded and wants to be conveyed
message
"I wish my car was washed" is an example of what type of communication?
passive
name one key factor influencing the communication industry
stage of economic development
standard of living
per capita income
distribution of wealth
currency stability
exchange rates