Test Your Knowledge
How many types of communication styles are there?
What is FOUR!
It's chow time on the unit when Inmate Dory was given her food tray. Dory looks at her tray and sees that her meal was wrong. Dory goes up to the CO and tells him, "Excuse me, I think I received the wrong meal. Could someone please verify my meal assignment?"
What is ASSERTIVE COMMUNICATION
Result: The inmate raises the concern calmly and respectfully, giving the CO an opportunity to resolve the issue.
Characteristics:
What is the ASSERTIVE STYLE!!!!!!!!!!!!!
What is the Assertive Formula for assertive communication (it's 4 parts).
1). I feel...
2). When...
3). Because...
4). I would like...
What color is a giraffe’s tongue?
What is Purple or bluish black
What are the four types of communication styles?
What are:
1. Passive
2. Aggressive
3. Passive-Aggressive
4. Assertive
A new CO is working the yard and doesn't know the yard schedule. An inmate tells the CO that it was time for rec. The CO tells the inmate that he'd check the schedule after his unit walk. Inmate Fiona heard the conversation and yelled at the CO, stating, "That doesn't make any sense! Why are you changing the schedule!" as she banged on her cell door.
What is AGGRESSIVE!!!!!!!!!!
Characteristics:
What is Passive-Aggressive Communication
Give an example of assertive communication using an "I" statement
EX:
"I feel overwhelmed when our cell is dirty because I end up having to keep our cell clean. I would like us to keep our cell clean by splitting the days we clean more evenly."
What is the only fruit that has its seeds on the outside?
What is a strawberry.
What are the benefits of healthy and effective communication
Benefits:
Inmate Dora is trying to sleep but her bunkie has her TV turned up at full volume. Dora is very bothered but tries to joke out loud to herself saying, "I guess sleep doesn't matter to some people." and beings making loud noises in response to her bunkie's TV volume.
What is PASSIVE-AGGRESSIVE!!!
Characteristics:
What is Passive Communication Style
You're in your cell when your friend runs in asking for you if you can hide her drugs because they just started doing a yard search. You don't feel comfortable hiding her drugs because you are almost releasing in a month and don't want any tickets. How can you assertively communicate with your her that you don't feel comfortable hiding her drugs for her
Ex: "I can't do that. I'm getting close to my release, and I'm not willing to risk getting a ticket or extending my time. I hope you understand, but I need to look out for myself."
This video game, released in 1986 by Nintendo, was the first video game that allowed players to save their progress.
What is THE LEGEND OF ZELDA!!!!
Everyone uses the same communication style, all the time.
False:
Everyone uses different communication styles.
Inmate Pinky was working her porter job when a CO quickly gave her a directive that she did not understand. Pinky asks the CO, "Officer, I want to follow the instructions correctly. Could you explain what you need me to do?". The CO instantly responses, "Why didn't you listen the first time I told you. I explained it to you clearly already!".
What is ASSERTIVE & AGGRESSIVE COMMUNITCATON
Result: The inmate respectfully seeks clarification while showing a willingness to comply.
Result: The OC did not communicate his directive clearly and angrily causing tension and confusion
Characteristics:
What is Aggressive Communication Style
You just got transferred to a new yard and your new bunkie comes up to you and introduces herself. While talking, your bunkie asks you, "So what are your charges?". You don't feel comfortable talking about your charges. How can you assertively communicate with your her that you don't feel comfortable sharing that information with her.
Ex: "I appreciate you introducing yourself. I'm not comfortable talking about my charges, and I'd rather keep that private. I'd still be happy to get to know each other by talking about other things."
True/False. Sloths breathe underwater longer than dolphins.
What are True!!!!
Sloths can hold their breath underwater for up to 40 minutes, while most dolphins need to surface for air every 10 to 15 minutes.
What are the negative effects of having an unhealthy communication style
Lack of Trust/Lack of Safety
Inmate Lilo was in line waiting to get her meds. As Lilo waited patiently, another inmate cuts the line in front of her. Lilo feels very angry but says nothing and lets that inmate stay in front of her.
What is PASSIVE!!!!!!!!!!!
Result: The inmate feels frustrated but does not address the behavior.
Characteristics:
What is ACTIVE LISTENING!!!!
You're walking laps on the yard during rec as you listen to music on your tablet. You walk past another inmate who seems upset and purposely bumps into you. This inmate angrily says, "Watch where the F you're going" and starts yelling at you. How can you assertively communicate with this inmate and avoid a physical fight.
Ex: "I don't want any problems. If I bumped into you, that wasn't my intention. I'm going to keep walking and give you some space."
What is illegal to keep as a pet in Switzerland without providing it with a companion?
What is a guinea pig (they are social creatures!) !!!!!!!!!!!!!!!?