Show:
Communication
Lets mix it up
Listening
Groups
Patients
100
Type of communication which includes memos, letters, reports, charts, e-mail, or video
What is Written/electronic communication
100
These are the two types of touch in nonverbal communication
What is Proper touch and improper touch
100
You hear with your ears but you listen with this
What is your brain
100
Changing your opinion or behavior in response to pressure from a group
What is Conformity
100
The space defined as approximately 18 inches to 4 feet between you and the patient
What is Personal space
200
This refers to the way clients (patients and visitors) are treated by the employees of a business
What is customer relations
200
The best Health care and Human Relations teacher in the WHOLE WORLD
Who is Andy Kibbe
200
A type of listening that means your mind is focused on both the message and the speaker
What is Active listening
200
The study of how people interact in groups
What is Group dynamics
200
Smiles, frowns, scowls, glares, puzzled looks are all examples of this
What is Facial Expressions or nonverbal communication
300
Type of communication which is primarily the spoken word
What is Verbal Communication
300
A chart that shows the flow of communication, the relationships among various departments, and the lines of authority.
What is an Organizational chart
300
When we tend to remember certain things and forget other things
What is Selective memory
300
What is a loose association of people without stated rules or goals
What is an Informal group
300
The space defined as the distance of 4 to 12 feet from the patient
What is Social space
400
The exchange of messages, information, thoughts, ideas, and feelings
What is Communication
400
What the sender of a message must do. Examples are words, diagrams, graphs, reports ect.
What is Encoding
400
This refers to information presented as fact but which has not been officially confirmed
What is a Rumor :(
400
A set of behaviors, attitudes, and values that enables the leader to motivate and direct others to act.
What is Leadership
400
the patient's reason for seeking medical help
What is the Chief complaint
500
This type of communication provides a permanent record
What is Written communication
500
The five W's of written communication
What is Who,what, when, where, and why
500
Type of question that requires an explanation as a response
What is Open-ended question
500
The unquestioning acceptance of the group's beliefs and behaviors.
What is Groupthink
500
What are the four stages the patient encounter can be broken down into
What is The introductory stage, patient assessment, treating and monitoring the patient, feedback and follow-up.