Communication
Communication Styles
Conflict
Decision Making
Extra Questions
100

What is the use of words to give and receive information? 

Verbal Communication

100

What style is a individual is expressing their point of view in a way that is clear and direct, while respecting others? 

Assertive Communication
100

What is a demanding or difficult task or situation that can be a source of distress? 

Challenge 

100

What is an action or judgement that is misguided or wrong? 

Mistake 

100
What is an answer to a problem? 

Solution

200
What is the sending and receiving of messages without the use of words? 

Nonverbal Messages 

200

What style in which individuals express their feelings and opinions and advocate for their needs in a way that violates others? 

Aggressive Communication 

200

What affects the functioning of a family? 

Crisis

200

What is something essential for survival? 

Need

200

What are the two types of feedback?

Positive and Negative 

300

What is being focused on the communication process? (You should do this everyday) 

Active Listening 
300

What styles is when individuals have developed a pattern of avoid expressing their opinions or feelings? 

Passive Communication 

300

Who is a person not involved in the conflict, but helps settle the conflict? 

Mediator 

300

What is an item that we desire but that is not essential to survival? 

Want 

300
What is the time frame of an intermediate goal? 

1-5 Years 

400

A response that lets the speaker know you have received and understood the message? 

Feedback 

400

What style in which individuals appear passive on the surface but are really acting out in anger in a subtle, indirect or behind the scenes way? 

Passive-Aggressive Communication 

400
What is an agreement in a conflict in which both sides are willing to give up a little of what they wanted?

Compromise 

400

What is the process of organizing and planning how to divide your time between specific tasks? 

Time Management 

400

What is the time frame of a short term goal? 

A year or less.

500

What is the sending or receiving of information, signals or messages? 

Communication 

500

What are the four types of communication styles? 

Passive, passive-aggressive, aggressive and assertive

500

What is the process of finding a solution to a disagreement? 

Conflict Resolution 

500

What is the process of making choices by identifying a decision, gathering information, and assessing alternative resolutions? 

Decision Making 

500
What do all the letters of S.M.A.R.T. Goals stand for? 

S: Specific M:Measurable A:Attainable R:Relevant T:Time-based