It's the process by which we use symbols, signs, and behaviors to exchange information.
What is Communication?
A person’s understanding or interpretation of people, events, & messages. How we see ourselves & others.
What is perception?
A form of communication that includes a speaker who has a reason for speaking, an audience that gives the speaker attention, and a message that is meant to accomplish a specific purpose.
What is Public Speaking?
True or False
ASL is non-verbal
False!
ASL is verbal language due to having its own symbols & grammar structure.
Listening is multidimensional, it is actively focusing on the sound, & you can learn from it, evaluate it, and appreciate it. Hearing is perceiving sound, it is involuntary when our ears pick up sound waves.
What are the differences between listening and hearing?
An explanation of how communication behaviors work to accomplish goals in personal, group, organizational, or public situations.
What are communication functions?
Sharing important information about ourselves.
What is self-disclosure?
A speech that increases your audiences understanding or knowledge by presenting new, relevant, and useful information.
What is an informative speech?
Nonverbal behavior that matches (without actually mirroring) the verbal message it accompanies.
What is complementing?
The situation we’re in & who we are listening to will affect the communication.
What are situational and relational listening contexts?
A two-directional process in which communication is between a sender and a receiver that incorporates feedback.
What is the interaction model?
Schemas are mental structures that put together related bits of information & we use it to make sense of an interaction (drives your perception).
What are schemas & their function?
A speech that is intended to influence the attitude, beliefs, and behaviors of your audience?
What is a persuasive speech?
gestures and body movements, facial expressions, physical appearance
Functions of NVC
What are Functions of NVC?
Evironmental factors (loud noise, distractions, temperature). Hearing & processing Challenges (Medical issues, stress, anxiety). Multitasking (Divided attention). Boredom or Overexcitement (Day dreaming, Thinking about more exciting plans).
What are some of the challenges associated with listening?
Communication in which a sender originates a message, which is carried through a channel — perhaps interfered with by noise — to the receiver.
What is the linear model?
A prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur.
What is Self Fulfilling Prophecy?
When a speaker presents someone else's words, ideas, or intellectual property as their own whether intentional or unintentional
What is plagiarism?
Masking is facial management used to conceal what we truly feel & instead show a more appropriate look.
What is masking?
The primary goal of this type of listening is to understand the key or take-away points of what is being said to you
What is informational comprehensive listening?
The process of The process of receiving a message by interpreting and assigning meaning to it.
What does the decoding process involve?
narrow perspectives, stereotyping, and prejudice
What are some perceptual barriers?
A highly systematic process of getting to know your listeners relative to the topic and the speech occasion
What is audience analysis?
Public-Private dimension & informal-formal dimension.
What are the elements of situational context?
These 5 listening goals include relational, task oriented, analytical, critical, and social