1
2
3
4
5
100

True or False? 

Paraphrasing and summarizing are the same thing. 

False 

p. 137 ch. 6

100

Multiple Choice 

____ are verbal and nonverbal expressions the social worker can use to prompt clients to continue talking. 

A. Paraphrasing 

B. Encourage 

C. Restatement 

Answer: (B)

Chapter 6 (Online)

100

True or False 

Basic Empathy is when a social worker is able to say back accurately what the client has said. 

True 

Chapter 3 powerpoint 

100

Name three forms of written communication. 

Letters, court reports, emails, text messages, progress notes.  

Wikki 

100

Multiple choice 

What is not an example for an external conflict? 

A. peers

B. emotions 

C. weather 

D. finance struggles 

Answer: (B) Mindtap 

200

True or False 


Listening is the core skill of attending behaviors and is central to developing relationships and making real contact with clients. 

True 

Chapter 3 Powerpoint 

200

Multiple Choice 


Which is an open question? 

A. Do you like dogs? 

B. Was the movie good? 

C. What would you like to talk about? 

Answer: (C)

Chapter 5-2b (Online Book)

200

Multiple Choice 

How many steps are in the learning framework?

A. 4 

B. 6

C. 8

D. 10

Answer: B (6)     Chapter 1 powerpoint 

200

In what ways can you show that you are actively listening to someone? 

Nodding your head, saying "mhmm", maintaining eye contact.

Chapter 6 

200

true or false 

Attending behaviors are defined as supporting your client with individually and culturally appropriate verbal following, visuals, vocal quality, and body language/facial expressions. 

True 

Chapter 3 

300

True or False 

Too many questions by the social worker can take the focus off the client and give too much power to the worker 

True 

Chapter 5 Powerpoint 

300

Multiple Choice 

Which is a sentence stem? 

A. Sounds like you feel...

B. That sounds rough 

C. *nods encouragingly*

Answer: (A)

Chapter 7-3 (Online Book)

300

True or False 

Closed ended questions often begin with who, what, when, where or why? 

False 

Chapter 5 Powerpoint

300
The five-stage model for structuring the session is... 


empathetic relationship, story and strengths, goals, restory, and action 

Chapter 8

300

true or false 

Paraphrasing is feed back to the client the essence of what has just been said by shortening and clarifying the client cognitive. 

True 

Chapter 6