Google 1
What is Google Classroom?
A free web service developed by Google for remote/e-learning, similar to Brightspace.
What email clients are supported by the IT Service Desk?
Gmail, Outlook, Mozilla Thunderbird, Apple Mail, etc.
Setting up nonGoogle applications is not guaranteed to work.
What credentials does Wordpress use?
SSO
What is the most used word in the English language?
"The"
When are email accounts created for faculty/staff and students?
Faculty/staff - when they are officially hired and 1-2 business days after all their paperwork is done with HR and they have created their e-Campus account.
Students - 1 to 2 business days after their e-Campus account is created and they have paid their enrollment deposit.
Who can change ETAL account passwords?
FT Staff
What is a listserv?
A listserv can send emails to many people at once and does not have email limits like normal Gmail accounts do.
What is Wordpress?
Wordpress is an open-source content management system that makes it efficient to build and maintain websites for all our institutional needs.
What is Sabrina's zodiac sign?
Leo
What causes a URI email to be disabled and how would you resolve this issue?
URI email accounts get disabled when the account is inactive for 6 months or if Google detects that the account is sending spam.
Solution - Password change for the account
How do you download Google Drive files to your computer?
You just download it, duh
What is Tiernan's zodiac sign?
Leo
How much space is available to students, faculty, and staff on Google Drive?
Google Drive has unlimited space for all members of URI.
If an alumnus who graduated before 2010 is trying to register for a URI email, how would they do so?
They have to fill out a form on the URI alumni website and an email will be created using their existing e-Campus username.
Why might a user not be able to sign into the office portal? Give two examples.
1. No active with the university
2. New faculty, paperwork hasn't gone through
3. New student, not enrolled in classes
4. AD locked
What is Tiernan's favorite color?
Blue
Can you forward a URI account to an external email account? If so, how and who can do this?
1. Yes, everyone has the ability to forward.
2. Settings > Forwarding and POP/IMAP
List all of the different types of email accounts at URI supported by the ITSD and the differences between them.
@my.uri.edu - old domain for students
@uri.edu - current domain for students/staff faculty
@etal.uri.edu - departmental domain
Give six examples of applications within the Office Portal.
Word, PowerPoint, Excel, OneNote, Teams, Zoom, Cherwell, Techsmith Knowmia, Top Hat, AIMS Parking, Brightspace, Webex, Starfish
What are guides available to users who need help with wordpress and where are they located?
Layout, Style, Components, and Tools
What is Sabrina's favorite color?
Yellow