Chapter 1 + 2
Chapter 3 + 4
Chapter 5
Chapter 6
Chapter 7
100

Which type of communication involves the exchange of messages between two people?

Interpersonal

100

What are three evaluations we make on a daily basis?

How we interact with others, the work we complete, ourselves and specific abilities and limitations

100

What is the main role of nonverbal communication?

Nonverbal is the primary method of communication and helps us to express ourselves through body language, touch, eye contact, ect.

100

What are the three types of conflict styles?

Competitive, cooperative, and avoidant

100

Name a Type of Listening Style

People, Action, Content, Time


200

What is attending?

The process to select what information you want to pay attention to or focus on

200

How early to kids start learning language?

Age 2 - recognize and speak 200 words, age 3 - recognize and speak 2,000, age 4 - recognize and speak 4,000 words

200

What are the four types of listening styles?

People-oriented, Action-oriented, Content-oriented, time-oriented


200

What is the difference between individualism vs. collectivism?

In an individualistic culture, you can do what you want and follow your passions, while in a collectivistic culture, you should do what benefits the group

200

What are the three types of conflict styles?

Competitive, cooperative, and avoidant

300

Communication is beneficial to avoiding what?

Stress, anxiety, depression, cancer, common cold, and coronary problems

300

What are the three components of self-concept?

Self-image, Self-esteem, Ideal self.

300

What are the types of non-verbal communication gestures?

Emblems, Illustrators, Affect Displays, Regulators

300

What are some various forms of co-cultures?

Some various forms of co-cultures are regional, economic, social, religious, ethnic

300

Conversations can be sorted into 4 distinct types, what are they?

Dialogue, discourse, debate, diatribe

400

What are the three stages of the perception process?

The three stages of the perception process are attending, organizing, and interpreting

400

What are the four types of listening styles?

The four types of listening styles are people-oriented, action-oriented, content-oriented, and time-oriented

400

What are the five types of nonverbal communication?

Kinesics, Vocalics, Proxemics, Aptics, chronemics



400

Cultural intelligence is based on 4 distinct factors, what are they?

Cognitive, metacognitive, motivational, behavioral dimensions

400

What are the four stages of relationship development?

Initiating, experimenting, intensifying, and integrating

500

What are connotative definitions?

The emotions or associations a person makes when exposed to a symbol

500

What is jargon?

The specialized or technical language of a specific group or profession that may not be understood by outsiders

500

What are the Six Functions of Nonverbal Communication?

Complementing, substituting, contradicting, accenting, repeating, and regulating

500

What is the definition of cultural intelligence?

Individual’s capability to function effectively in situations characterized by cultural diversity

500

What are the 7 models of listening?

Hearing, understanding, remembering, interpreting, evaluating, and responding