A group that exists within a larger, dominant culture but differs from the dominant culture in some significant characteristic.
What is a co-culture?
100
Combinations of inherited tendencies that may exert influences on our behavioral preferences.
What are genetic contributors?
100
The four delivery styles.
What are impromptu, manuscript, memorized and extemporaneous?
200
room being too hot/cold, too messy, overcrowded, or decorated.
What are environment variables?
200
Nonverbal movements that control the flow or pace of communication.
What are regulators?
200
Cultures like those of the Asian Pacific Rim and Central and South America, in which much of the meaning is "preprogrammed information" understood by the receiver and transmitted also by the setting in which the transaction occurs.
What are high-context cultures?
200
The extent to which the speaker is perceived as bold, active, energetic, strong, empathic, and assertive; an aspect of credibility.
What is dynamism?
200
Filler words such as "um" and "ah".
What are vocalized pauses?
300
Example: "I didn't get an A in that class because the Professor is pretty awful at teaching that subject."
What is self-serving bias?
300
Listening that challenges the speaker's message by evaluating its accuracy, meaningfulness, and utility.
What is critical listening?
300
Any interaction that does not generally follow the formal structure of the organization but emerges out of natural social interaction among organization members.
What is informal communication?
300
Three kinds of supporting material (testimonial evidence).
What are lay, expert, and celebrity testimony?
300
Influence based upon factors outside of the quality of the message.
What is peripheral route processing?
400
Verbal and nonverbal strategies that are used to present your own varying images to others and to help them maintain their own images.
What is facework?
400
Example: Two people of similar ancestry might marry to preserve their heritage.
What is an example of a symmetrical relationship?
400
The three needs that humans have in terms of group interaction.
What is inclusion, affection, and control?
400
A method of organization that emphasizes the major reasons an audience should accept a point of view by addressing the advantages, disadvantages, qualities, and types of person, place, or thing.
What is a topical-sequence pattern?
400
Messages that provide counter-arguments but do not refute those arguments.
What are two-sided nonrefutational messages?
500
Example: "You should definitely take WOH2012, Professor Dandrow is so chill and laid back."
What is frozen evaluation?
500
Those attempts made by a source of messages to influence a target "to perform some desired behavior that the target otherwise might not perform."
What is compliance-gaining?
500
An unintended outcome of cohesion in which the desire for cohesion and agreement takes precedence over critical analysis and discussion.
What is groupthink?
500
In the last 5 minutes of her presentation, Jane stated that her time was up. This is an example of a __________?
What is a brakelight function?
500
The term describing foot-in-the-door, door-in-the-face, and low-ball strategies.