Communication
Communication is a _________, which makes it difficult to determine where or with whom a communication encounter starts and ends.
process
Variations in the way we gesture, use head movements, and use eye contact fall under the nonverbal category of _________.
kinesics
The _____ style of conflict management consists of both positive and negative effects through both making concessions to getting something we want.
compromising
_________ _________ refers to the process by which we learn to understand, produce, and use words to communicate within a given language group.
Language acquisition
Changing _____________ is a good way to communicate enthusiasm and indicate emphasis or closure.
pitch
Most communication occurs through visual and/or _______ channels.
auditory
______ _______ are sounds that fill gaps in our speech as we think about what to say next
verbal fillers
_______ identities have historically had and currently have more resources and influence.
dominant
The letters D-O-G are an example of a ___________________.
symbol
Audience members make assumptions about our _________________ and credibility based on how we speak.
competence
Communication occurs is a reciprocal fashion very quickly and often without conscious thought between ___________ and ________
sender and receiver
Nonverbal communication can convey much meaning when verbal communication isn’t effective because of ________ _______.
language barriers
The ______ style of conflict management includes strategies like hinting or joking about a conflict.
avoiding
_________________ refers to specialized words used by a certain group or profession.
Jargon
___________ ____________ communicate a range of emotions and are associated with various moods and personality traits
facial expressions
The _________________ model of communication adds social, relational, and cultural contexts, which allows the model to more fully capture the complexity of communication interactions.
transaction
While verbal communication is our primary tool for solving problems and providing detailed instructions, nonverbal communication is our primary tool for communicating __________.
emotions
_______ are overgeneralized assumptions based on racial or cultural identity.
stereotypes
The following is an example of _________. “No, I don’t mind making dinner. It’s not like I have anything better to do than cook.”
sarcasm
The ______ _______ ________ defines health as “a state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity.”
World Health Organization
In the ____________ model of communication, the sender and receiver send messages and receive feedback within physical and psychological contexts.
interaction
_____ _____ functions to monitor communication by receiving nonverbal communication from others.
________ _______ is the ability to monitor one's own feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and action.
emotional intelligence
____________ are newly coined or used words.
Neologisms
__________________ “promotes and protects the health of people and the communities where they live, learn, work, and play.”
public health