The first "A" in AIDA stands for this aspect of a persuasive message.
Gaining Attention
Type of listening that attempts to share in another person's feelings or emotions
Empathetic listening
Which voice, passive or active is used for de-emphasis?
Passive voice
In sentences in which the subject is the doer of an action, the verbs are called what.
Active
This channel of communication gives opportunity for immediate feedback, conveys tone and builds professional relationships and rapport and is less expensive than face to face meetings.
Phone Communications
The universality, cost/benefit and light-of-day tests are components of what model for ethical decision-making?
Pagano Model
In the context of the Competing Values Framework, which of the types of organizational culture is focused on innovation?
Ad-hoc
The kind of communication that flows from supervisors to employees or from policy makers to operating personnel.
Downward
The literal meaning of the word plus an extra message that reveals the speaker's or writer's qualitative judgment.
Connotative Meaning
Iteration of the internet that encourages online interaction and democratization of content
Web 2.0