Basic Communication Principles
Posture, Appearance and Body Language
What is non-verbal communication?
This could be used to notify your friends that you will be a few minutes late
What is a text message?
A list of people on your resume that can speak highly of you
What is a reference?
Fellow coworkers and bosses telling you how you have been doing
What is Feedback?
Poor grammar and spelling, using all upper-case letters
What is inappropriate email etiquette?
An ironed button-down and slacks are most appropriate
What should you wear to an interview?
This can include information on marital status, age, education and religion
what are demographics?
Fixing errors and mistakes on a message to ensure accuracy
What is proofreading?
When your teacher corrects papers and makes corrections
What is direct feedback?
10 minutes in advance
How early should you go to an interview?
Speaking loudly, using visual aids and hand gestures
How do you keep an audience engaged?
Showing slides of abused animals to solicit rescue donations is an example of:
A chart that represents 100% of info
What is a pie chart?
Having bad posture when someone is giving a speech/ presenting
What is Indirect feedback?
Bragging about yourself, practicing answering and asking questions, and starting/ ending with words of gratitude
What should you do during a job interview?
People talking, and background noise
What is physical noise?
Includes quotes, keywords and a purpose
How to create an effective speaking outline?
A chart that organizes info horizontally
What is a bar chart?
Location, physical space, technology and formality
What are environmental variables?
Starting/Ending meetings on time, not dominating the conversation and following the leader's example
What are some rules of etiquette?
Distracting thoughts
What is phycological noise?
The health and well-being of the environment on the employee
What is ergonomics?
employment, education, skills and achievements
What goes on a resume?
Starting with the person with the highest ranking or age
How do you introduce people in the correct order?
Public embarrassment
What is a faux pas?