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100
Define interpersonal communication
What is a process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.
100
A coordinated group of people organized to work together to achieve a specific, common goal is called what?
What is team
100
________ are ongoing connections we make with others through interpersonal communication
What are relationships
100
A writer or speaker will often use a technique to get a reader/listener to adopt a certain point of view or to take a particular action. This is called?
What is persuasion
100
Consists of 3-15 people who share a common purpose, a sense of belonging, and who exert influence on others within is called a _____?
What is a group
200
Name 3 things a speaker needs to focus on to be a good speaker.
Eye contact, voice, audience
200
A model that explains how self-disclosure (information we voluntarily give to others) varies from relationship to relationship; the model reflect different stages of relational development, degrees of self-awareness, and others' perceptions.
What is Johari Window
200
This refers to an individual's importance and prestige. Within a group, it influences to whom you talk, who talks to you, and even what you talk about.
What is status
200
Occurs when we treat people as objects or respond to their roles rather than to who they are as unique people
What is impersonal communication
200
An appeal to logic or a means to convince an audience by use of logic or reason.
What is logos
300
There is a specific name for people within a group who pay attention to the process of how problems are solved. It is?
What is vigilant thinkers
300
One of the key elements in persuasive writing and communication is ________. This can help a person communicate effectively and achieve goals.
What is word choice
300
An ethical appeal or a means to convince an audience of the author’s credibility or character is called what?
What is ethos
300
There are some people when in a group setting who have the ability to influence other's behavior. This is known as having ______.
What is power
300
This kind of approach to group communication describes the kinds of behaviors or functions that lead to better solutions and decisions in group deliberations is called what?
What is functional approach
400
The 4 quadrants of the Johari Window are:
What are the open quadrant, the blind quadrant, the hidden quadrant, & the unknown quadrant
400
______ is a consistent way you communicate with others in a group. It is based on your expectations of yourself and the expectations others place on you.
What are roles
400
After a speaker has identified their topic, they need to decide what the general purpose of their presentation is. There are 3 reasons for giving a presentation, they are:
What is to inform, to persuade, to entertain
400
Having a prejudice that prevents you from looking at a situation in a reasonable or truthful way and can sway or influence a person to look at or feel a certain way about something is called what?
What is bias
400
An emotional appeal or a means to persuade an audience by appealing to their emotions is called what?
What is pathos
500
_____ clearly specify what behavior is inappropriate while _____ are just general standards that determine what is appropriate and inappropriate behavior in a group.
What are rules and norms
500
These kinds of speakers are inherently sensitive to the diversity of their audiences. the acknowledge that cultural, ethnic, and other traditions affect the way people process messages. These speakers are known as what?
What is audience-centered presentational speakers
500
A process where individuals go about problem solving by defining and analyzing a problem, identifying solutions, picking a solution, and putting the solution into practice. This process is called?
What is reflective thinking
500
This occurs when group members seem to agree but primarily just want to avoid conflict.
What is groupthink
500
When a speaker needs to determine what they are going to talk about, there are several questions that help them in determining this: "Who is the audience?", "What is the occasion?" & "What are my interests and experiences?". The correct term for this is called ___________ (5 words)
What is selecting and narrowing your topic