Intercultural Communication, Workplace Communication, and Small-Group Communication
Potpourri
100
Communication competence is improved with these three things.
What are motivation, knowledge, and skills?
100
We use this to designate, label, define, and limit.
What is language?
100
This is the part of our consciousness that interprets and assigns meaning to stimuli that we pay attention to.
What is working memory?
100
This happens in intercultural communication when the marginalized group attempts to fit in with the dominant group.
What is assimilation goal?
100
This is what a person has when group members value the knowledge or expertise of that person.
What is referent power?
200
This is defined as the process of using messages to generate meaning.
What is communication?
200
To say that words have no inherent meaning is the same thing as saying that language is this.
What is arbitrary?
200
These are two of the four types of listening.
What is active listening, empathic listening, critical listening, and listening for enjoyment?
200
These cultures value the group over the individual.
What are collectivist cultures?
200
This is known as the least public form of communication.
What is intrapersonal?
300
Communication quantity does not increase this.
What is communication quality?
300
This is the technical name for the interpretation of what and how body motions communicate, or the study of bodily movement (including posture, gestures, and facial expressions).
What is kinesics?
300
These types of relationships are those in which each person supplies something the other person lacks.
What is a complementary relationship?
300
Name two of the four types of organizations.
What is economic, political, integration, and pattern maintenance?
300
An example of this type of sexual harassment would be: Sally tells Robert that he will not receive a raise unless he agrees to give her a massage.
What is quid pro quo?
400
This is the idea that your past experiences lead you to see the world in a way that is difficult to change; initial perceptions persist.
What is perceptual constancy?
400
The technical term for the use of touch in communications.
What is tactile communication?
400
According to the textbook, these are the two new types of friendships.
What are online friendships and friends with benefits?
400
Democratic and laissez-faire are two different types of these.
What are leaders?
400
A school is this type of organization.
What is pattern-maintenance?
500
In this, you expose yourself to information that reinforces, rather than contradicts, your beliefs or opinions.
What is selective exposure?
500
This is the speed at which a person speaks (most people naturally speak between 100 and 200 words per minute).
What is rate?
500
Hurtful messages and deceptive communication are two motivations for this.
What is terminating a relationship?
500
This happens when the desire for cohesion and agreement takes precedence over critical analysis and discussion.
What is groupthink?
500
Name five paralinguistic features.
What is pitch, rate, inflection, volume, vocal quality, silence, pronunciation, enunciation, or articulation?