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Chapter 4
Chapter 3
Key Terms
Ch.3 & Ch.15
Random
Chapter 12 & more
100
A biased belief or attitude about a whole group of people based upon insufficient or irrelevant evidence.
What is stereotype.
100
The movement people make with their arms and hands.
What is gestures.
100
Paying close attention to, and making sense of what we hear.
What is listening.
100
Intimate, personal, social, public.
What is the four different types of space.
100
The loudness or softness of the speaker's voice.
What is volume.
200
A method of buiding a connection between things that are not logically connected.
What is transfer.
200
Color, lighting, sound and space.
What is the four elements of environment.
200
Listening to evaluate a message for purposes of accepting or rejecting it.
What is critical listening.
200
A question about worth, rightness, morality and so forth of an idea or action.
What is question of value.
200
The speed at which a person speaks.
What is rate.
300
Inform, entertain, persuade.
What is the three general goals of public speaking.
300
Take the place of verbal communication; emphasize words or ideas; describe height, length, number, position,etc.
What is at least two ways gestures can be used.
300
A question about the truth or falsity of an assertion..
What is question of fact.
300
Eye-contact, vocal variety, gestures, posture, bodily movement, facial expressions, silence.
What is examples of non-verbal clues. (at least 4)
300
The physical production of particular speech sounds.
What is articulation.
400
Listening is gathering meaning from the sounds that are heard. Hearing is being able to detect sounds.
What is the different between listening and hearing.
400
Indicates the type of communication desired.
What is why lighting is important to communication.
400
The third basic issue in analyzing a question of policy.
What is practicality.
400
25-40
Fill in the blank: Most people listen with only ______% efficiency.
400
A form of persuasion that tries to convince people without allowing them to think for themselves.
What is propaganda.
500
Identify the speaker's goal, main ideas, supporting details, use context clues, and take advantage of nonverbal clues.
What is the five steps of critical listening.
500
Complement, emphasize, replace, contradict.
What is four functions of nonverbal communication.
500
A method of organizing persuasive speeches in which the first main point deals with the existence of a problem and the second main point presents a solution to the problem.
What is problem-solution order.
500
True.
True or False: Listening is important because it helps you increase your enjoyment of what your hear.
500
False.
True or False: Blue, green, and beige are depressing colors.