Restaurant Rules
What should you say when the server brings your food?
Say “Thank you.”
What voice level is expected in a library?
Whisper or use a very quiet voice.
What should you wear to an interview?
Neat and clean clothes—business casual or dress clothes.
What should you say when checking out at a store?
“Thank you” or “Have a nice day.”
What is a polite way to ask for help in public?
Say, “Excuse me, can you help me with…?”
What do you do if your food order is wrong?
Politely let the server know and ask them to correct it.
What do you do if someone is using the book you need?
Wait your turn or ask the librarian when it will be available.
How should you greet the interviewer?
Smile, make eye contact, and say, “Nice to meet you.”
What do you do if you can’t find something?
Ask an employee for help.
How do you greet a neighbor you don’t know well?
Smile and say “Hi” or wave politely.
What volume should your voice be in a restaurant?
Use a quiet, indoor voice.
Where should you read your book in the library?
In a designated reading or study area.
What should you say when asked, “Tell me about yourself”?
Give a short summary about your interests, strengths, and experience.
How do you act in line at the register?
Wait patiently, stay in your space, and stay off your phone.
What do you do if someone holds the door open for you?
Say “Thank you.”
How do you signal the server without yelling?
Make eye contact or raise your hand politely.
What should you do if your phone rings in the library?
Silence it quickly or step outside to answer.
What should you do if you don’t understand a question?
Politely say, “Could you please repeat or explain that?”
What should you NOT do with products on the shelves?
Don’t open packages or play with items.
What should you say if you accidentally bump into someone?
Say “I’m sorry” or “Excuse me.”
How should you act while waiting a long time for your food?
Wait calmly, use coping strategies (e.g., deep breaths, fidget), and stay seated.
How can you ask for help finding a book?
Go to the front desk and politely ask a librarian.
What should you say at the end of the interview?
Thank the interviewer and say, “I look forward to hearing from you.”
What should you do if a cashier gives you too much change?
Let them know and return the extra money.
What do you do if someone is acting upset in public?
Stay calm, don’t stare, and give them space.