How To Link A Case
Close Contact to Parent Case - demonstrate using Sandbox
On the general tab of the close contact under "Parent Case"
May an employee use a Home Test?
No. We are only accepting FDA approved home tests for students.
T/F We Should remain in the zoom room while on a call.
False
Make sure that prior to answering, you have left zoom audio
HOW DO WE DETERMINE A CC?
Anyone exposed within a case’s infectious period (48h prior to test)is considered in contact so when we’re creating CC, we ask if anybody came in contact 48 hours prior to test date. Verify dates of exposure on IEM because IEM is not always validated.
Individual who has been within 6 feet of the index case for 15 cumulative minutes or more in a 24-hour period during the case’s infectious period.
WHAT COLOR DO YOU HIGHLIGHT Exit INTERVIEWS ON POD CHAT?
BLUE
Index Positive to Close Contact - Demonstrate using sandbox
Daily Double -200
In the related cases tab. Add new case.
What type of testing is required for daily pass to work?
Weekly baseline testing with a PCR.
Name 3 Good Phone Etiquette (no right or wrong answer)
Answer Phone immediately
Make sure you warmly greet the caller and introduce yourself
Remain Professional and Courteous
WHEN DO WE RECOMMEND CC TO TEST?
▪Test should be 5-7d from last exposure
▪Put "not tested" under exposure section if they don't have a test taken 5d from exposure
▪5d & AFTER exposure is all that really matters for CC testing related fields
▪If symptomatic, immediately
I am an index case. I tested positive on 3/6/22. I am asymptomatic. I obtained a negative antigen test result on 3/10/22. When is my isolation start and end date?
3/6/22 - 3/16/22
Index Positive to Contact Positive
Demonstrate using sandbox
1. In the general tab of the contact positive case enter the case number of the parent case in the data field for "Parent Case"
2. Case category "Contact Positive"
What are the 5 criteria required for a lab test to be approved?
Name, DOB, Date, Test Type, Result.
Give us 3 Bad Phone Etiquette
Rushing the Case off the Phone
Not providing your name or warm greetings
Lack of interest
Requirements for Shortened Quarantine
Asymptomatic during the entire quarantine period
Negative test on or after Day 5 (external tests must be uploaded into Daily Pass and approved)
POST ISOLATION, AN INDEX CASE EXPERIENCES SYMPTOMS WITHIN THEIR 90D NO RETEST PERIOD, DO WE ASK THEM TO TEST?
Yes, if they experience symptoms, they need to test, isolate, and see a doctor. Any kind of symptom that is presented can be considered a new positive because of the new strains. If anyone is feeling symptoms, it could mean a new infection.
Suspected turned Index Positive
Demonstrate using sandbox - share your screen
1. Create a case note on the suspected case that the case turned positive and reference the case number for the positive case.
2. Create a case note on the positive case that the case was a suspected case turned positive and reference the case number for the suspected case.
What is the criteria for employees attempting shortened isolation/quarantine with an LAUSD slip (LAUSD Antigen)
The LAUSD slip must include: Name, DOB or EID, Test Date, Test Collector Information, and Site Personnel Signature.
Demonstrate in 2mins a Bad Phone Call Between a case & CT
No right or wrong - team decides if points should be given. LOL
If index and CC are moved to different homes, how do we calculate quarantine of the close contact?
Use last day of exposure
WHAT IS CONSIDERED A CLUSTER? OUTBREAK?
Cluster -3 or more cases at a single location (ex: school) (not epi-linked). Outbreak -3 or more cases in a stable group (ex: classroom) (epi-linked).
Close Contact turned Contact Positive
walk us through the steps in Sandbox-Share your screen.
1. On the general tab of the close contact case, reference the case number of the positive parent case in the data field for "Parent Case"
2. Create a case note on the close contact case that the close contact turned positive and reference the case number for the positive case.
3. Create a case note on the new positive case that the case was a close contact and reference the case number for the close contact case.
4. Flip the case category on the new positive case to "Contact Positive."
What is the process for contesting a False Positive and how long does the process take?
1. Upload a negative PCR taken within 48 hours of the first positive test.
2. Once uploaded, call in to submit a request for the review process through the Epi.
3. The medical director will review all false positives on Friday (this process could take up to a week)
How would you handle an irate Case, and would you escalate or hang up?
Double Points - Demo - Case / Agent (for extra points)
Escalate to Sup/EPI to resolve
Should we be creating CC for those that are fully vax currently?
NO: we should only create for symptomatic or not vaccinated and notate if there are HH members that are fully vaxed in index timeline note
Who is eligible for early release from Isolation (on or after day 6)?
All positive individuals that:
Are Asymptomatic or symptoms are improving
Are fever free for the past 24hrs w/out fever reducing medication.
Have a negative antigen test result from a test taken on or after day 5.