Community First

Accounts

100

When opening an account what must a member have first on their account before they can add anything extra?

What is a savings account?

200

Do we have monthly maintenance fees for our savings accounts?

What is no?

300

As promoted on our website, what is the age range of our youth accounts?

What is 0-12?

400

What are the four business checking accounts option that we promote on our website?

1. Classic Business, 2. Premier Business, 3. Connection Business, and 4. Treasury Connections.

500

If you go to our website and click on checking options, what are the five checking options that we offer?

1. Advantage 2. Bonus Debit. 3. Surebalance. 4. Youth Surebalance and 5. UNF checking

Branches

100

What branch is number 45?

What is Fleming Island?

200

What number do you dial on a phone if you need to speak to someone in IT?

What is 4357?

300

What is the application on our computers that allows us to create debit cards and for MSRs credit cards?

What is CardWizard Integrated Client?

400

What is the name of the program that has some of these features?

• Will round up to the nearest $1 for every POS or Signature debit card transaction
• Transfers will occur daily as one deposit to the savings account.

What is Save My Change?

500

What is the name of the branch that is being built and was formerly the Edgewood Bakery building?

What is Murray Hill?

Loans

100

What are the three types of credit cards that we offer?

1. Visa Signature, 2. Visa Platinum Rewards, and 3. Visa Platinum.

200

Do we finance atvs?

What is yes?

300

What is the year range for our Older Used Auto loans that we will finance?

What is 2012-2017?

400

Across all of our unsecured rate products, what is the minimum dollar amount except for the Visa Signature credit card?

What is $500?

500

If a member with a 745 credit score comes in to apply for a new boat loan that costs a minimum of $25,000 for a term of 71-77, what could their rate be as low as?

What is 7.19%?

Symitar Transaction Code

100

CD

Cash Disbursed

200

ON

On us Draft

300

GL

General Ledger

400

Z

Adjustment

500

SB

Shared Branching

Check depositing/cashing

100

Account Owner

Deposited- Yes

Cashed- Yes

200

Account Owner or Someone Else
(who is not on the account)

Deposited- Yes

Cashed- Yes* – if the account owner is present with an acceptable form of identification and endorses the check 

300

Account Owner + Someone Else
(not clear if “AND” or “OR”)

Deposited- Yes 

Cashed- Yes

400

John Doe and Community First Credit Union
(For insurance purposes on a mortgage or a vehicle loan)

Deposited- Yes Relating to Mortgages refer to Mortgages --> First, Second & HELOCs --> Homeowners Insurance Claim Checks procedure. Relating to Vehicles refer to Teller Operations Deposit Procedure

Cashed- No

500

Community First Credit Union FBO John Doe

Deposited- Yes - IRA share in a consumer account where John Doe is the account owner 

Cashed- No