Life Lines
This service is a free, text-able line you can call to get assistance finding any resources in your county. It also is the entry point for housing and rent assistance.
What is 211
Many Counties have one of these, usually designated by the name of the county and CAP
What is Community Action Plan
This person is an unpaid member of the recovery community who assists with working the 12 steps for AA/NA.
What is a Sponsor.
This entity can issue grants to help avoid evictions. Application for non-criminal services can be done online.
What is LAWNY.
This program, also known as a "90 day" or "residential" encapsulates all 3 levels of care, stabilization, rehab, and reintegration.
What is an 820. (Maxwell, Freedom, Hannick, Liberty, CARS, Helio Elements, Insights and Lincoln Houses)
This is a new nationwide suicide prevention line.
What is 988
MINO, Bethany House and Healthy Mom's programs in Monroe County as well as Carenet, WIC and Catholic Charities in other counties provide services this demographic
What are women and children.
This service, paid by Medicaid, offers a care manager to help people navigate the healthcare and benefits systems. They also can support housing goals.
What is Care management with HHUNY or GRHHN.
This organization, previously known as RAIHN, offers assistance with security deposits for families to remain housed. They also run a family shelter in each local county connected to a church.
What is Family Promise.
This 28-day program (also known as an 818) offers intensive programming and nursing care on site. This level of care is stabilization.
What is Inpatient (Hope Haven, W3, Unity, DVD and Norris)
This service is a peer run phone line you can call to get immediate support with managing mental health.
What is the Affinity Place warm line
This agency in Rochester helps Spanish speakers connect to services and supports. They also have a radio station.
What is Ibero Action League.
This paid support is a someone with "lived experience" who can provide guidance and fill gaps in social wellbeing. Every outpatient chemical dependency clinic must have one in NY State.
What are Peer Advocates or CRPAS
This type of housing assistance is portable, following the renter and can be ported after 1 year.
What is Section 8 housing.
This traditional setting for residential treatment allows participants to leave the premises for groups but are longer term and have slower turn around. Many will only take people who have completed a 90 day.
What are 819's or halfway houses (Otte Hall, Grace House, Jennifer House, Trapping Brook House).
This help line is run nationally by the Substance Abuse and Mental Health Service Administration to offer guidance and support finding services and providers.
What is the SAMSHA National Helpline, (800) 862-HELP (4357)
This not for profit organization offers assistance with pet care on a limited basis for people who need to enter treatment. They also assist with free litter and pet food to those in need.
What is the Lollypop Farm.
This state-run agency provides help with adult continuing education and administers grants for training to keep people with disabilities in the workforce.
What is ACCES-VR.
This state sanctioned websites allows users to search for legitimate housing opportunities in their area.
What is nyhousingsearch.gov
This is the lowest level of care for substance use and mental health treatment.
What is continuing care at outpatient.
OASAS offer this free service to report maltreatment and abuse for vulnerable people.
What is the Justice Center Hotline 1-855-373-2122 (staffed 24 hours a day, 7 days a week)
This agency offers healthcare, support groups and assistance to marginalized members of the community, mainly LGBTQ+ individuals.
What is Trillium Health.
These faith-based communities do many charitable works and offer a way to "give back" to those in need.
They are a good place to build community especially for those who have no family supports.
What are local churches.
This agency offers assistances to tenants, landlords and homeowners and helps to inform tenants of their rights and obligations.
What is the Housing Council at Pathstone.
This level of care helps participants maintain stable housing in an apartment setting while they plan to move on independently.
What is Supportive Living.