Verbal or nonverbal evidence that the receiver got and understood the message is ____
What is feedback
100
The process of identifying with someone else's feeling is called ____.
What is empathy
100
Proper _________ includes covering coughs with a tissue and proper disposal of the tissue
What is cough etiquette
100
inflamation
What is itis
100
Female
What is gynec
200
Interpersonal skills include ____
What is warmth and friendliness
200
Skills involved in communication are skills, interpersonal skills, and assertiveness skills
What are listening skills
200
All biohazardous waste containers must have a(n) ____ label
What is orange-red
200
hem/o-
What is blood
200
one who studies
What is logist
300
When interacting with patients of other cultures or ethnic groups, ____
What is never make value judgments
300
Abraham Maslow's model of human behavior is known as the
What is hierarchy of needs
300
A non-serious OSHA violation results in a fine of ____.
What is $7000
300
Tube that connects the kidney to the urinary bladder
What is Ureter
300
inflammation of the skin
What is dermatitis
400
Body language is an example of ____.
What is nonverbal communication
400
Every medical office must have a comprehensive written ____ plan that is easily accessible to all employees and updated annually
What is safety
400
The federal administration that was created in 1970 to help protect employee safety in the workplace is ____
What is OSHA
400
Inflammation of the lining of the heart
What is endocarditis
400
blood in the urine
What is hematuria
500
The best way to deal with a coworker who is having a bad day is to ____
What is offer to pitch in and help.
500
The core of the HIPAA _____Rule is the protection, use, and disclosure of protected health information, which is individually identifiable health information.
What is Privacy
500
Respiratory diseases such as tuberculosis are often transmitted by ____.