Competency

1. LEADERSHIP

100

1. Which leadership style focuses on building harmony and positive relationships?

A. Coercive
B. Affiliative
C. Pacesetting
D. Authoritarian

B. Affiliative

200

2. A leader who inspires through vision rather than commands represents which style?

A. Authoritative
B. Authoritarian
C. Directive
D. Delegating

A. Authoritative

300

3. Effective leaders typically demonstrate which characteristic?

A. Egocentric
B. Irritable
C. Trustworthy
D. Dictatorial

C. Trustworthy

400

4. Situational leadership suggests adapting style based on ______.

A. Company revenue
B. Employee readiness and capability
C. Budget constraints
D. Leader’s personality

B. Employee readiness and capability

500

Chúc mừng bạn

Bạn được nhân đôi số điểm hiện có

2. NAVIGATING THE ORGANIZATION

100

1. Which describes the informal organization?

A. Written policies and org charts
B. Social networks, unwritten norms, influence patterns
C. Budgeting system
D. Job descriptions

B. Social networks, unwritten norms, influence patterns

200

Chúc bạn

May mắn lần sau

300

3. True or False: Informal organizational culture is easier to learn than formal structure.

➡️ Answer: False
(It is harder to learn and constantly changing)

400

4. A key skill in navigating the organization is the ability to ______.

A. Issue orders
B. Influence others without formal authority
C. Avoid cross-functional work
D. Ignore informal leaders

B. Influence others without formal authority

500

5. Allies are best described as ______.

A. People who do whatever HR wants
B. Individuals with influence who share mutual interests and can support initiatives
C. Only HR teammates
D. Senior leaders only

B. Individuals with influence who share mutual interests and can support initiatives

3. INFLUENCING

100

Chúc mừng bạn

Bạn được lấy 100 điểm từ đội khác

200

2. Which tool helps an HR professional understand who can support or block an initiative?

A. SWOT
B. Stakeholder analysis
C. Payroll records
D. Gantt chart

B. Stakeholder analysisFelony

300

3. True or False: Strong influencers tailor their message to the audience.

➡️ Answer: True

400

4. Resistance to change can BEST be reduced by ______.

A. Avoiding communication
B. Transparent explanation and involvement
C. Forcing compliance
D. Ignoring concerns

B. Transparent explanation and involvement

500

5. A key factor in persuasive communication is ______.

A. Using technical jargon
B. Repeating the same message
C. Connecting the idea to stakeholder priorities
D. Talking longer

C. Connecting the idea to stakeholder priorities

4. MOTIVATION THEORIES

100

1. According to Herzberg, which of the following is a motivator?

A. Salary
B. Job security
C. Recognition
D. Work conditions

C. Recognition

200

2. In Expectancy Theory, motivation increases when employees believe ______.

A. Effort will lead to performance and rewards
B. Rewards are random
C. Outcomes are outside their control
D. Pay is the same for everyone

A. Effort will lead to performance and rewards

300

Bạn

Bị trừ 300 điểm :((

400

4. Maslow’s highest level of need is ______.

A. Safety
B. Social belonging
C. Esteem
D. Self-actualization

D. Self-actualization

500

5. McClelland's theory states that people are motivated by which three needs?

A. Pay, safety, comfort
B. Achievement, affiliation, power
C. Vacation, recognition, status
D. Structure, stability, fairness

B. Achievement, affiliation, power