A transactional process of sharing meaning with others
100
How many communication myths are there?
3
100
Name all three communication models.
Linear, interactive, and transactional
100
What are the two requirements for communication competence?
Appropriateness and effectiveness
100
What is the environment in which communication occurs?
Context
200
What is a channel?
Medium through which a message travels
200
What is the "I-already-knew-that" tendency?
Hindsight bias
200
What is included in the linear model?
Sender, receiver, message, channel, noise
200
Give an example of an explicit rule.
"No smoking" "No diving"
200
Confusing word choice is what type of noise?
Semantic
300
What is a myth?
A belief that is contradicted by fact
300
Name all three communication myths.
Communication is a cure-all, communication is just common sense, communication quantity equals quality
300
Give an example of physiological noise.
Sweaty palms, butterflies, feeling sick, hungry
300
Communication competence comes from focusing on "we" or "me"?
We
300
Thinking and feeling what you perceive another to be thinking or feeling is called?
Empathy
400
What is communication competence?
Engaging in communication with others that is both effective and appropriate
400
Constantly nagging your parents to get you a new car is an example of which communication myth?
Communication quantity equal quality
400
Which two types of communication models are two-way?
Transactional and interactive
400
What do we call the "winning is everything" attitude or the excessive emphasis on beating others to achieve one's goals?
Hypercompetitiveness
400
What are the two types of communication climates?
Destructive and constructive
500
What is ethics?
A system for judging moral correctness by using an agreed upon set of standards to determine what constitutes right and wrong behavior
500
True or false. Communication is the basis of all human problems.
False.
500
Name all of the components of the transactional model.
Sender-receiver, feedback, content dimension, relationship dimension, noise, channel, field of experience
500
Give an example of competitive communication and cooperation communication.
An example of competitive communication is criticizing coworkers to look superior. An example of cooperation communication would be expressing support to those who are discouraged.
500
Name the five ethical standards for communication.
Respect, honesty, fairness, choice, and responsibility