Who does that?
This is who you refer to for mental health services.
Who is Brave Health?
This needs to be filled out if information needs to be shared.
What is the medical release form?
This is the amount of time that a progress note needs to be written.
What is 48 hours?
This is the contact method used if you are documenting a received fax.
What is external communication?
This is the person that documents when a member/guardian contacts you but you are no longer on the case.
Who is myself?
This is the person you talk to if you have an issue with VAB's.
Who is Della?
This is called if you need assistance with phone calls.
What is the translation line?
This word is used if you are in an uncomfortable situation.
What is Dr. Pepper?
This is the contact method used if documenting a received text message.
What is digital?
These are the people you should go to first if you are stumped.
Who are your teammates/colleagues?
These are the people you talk to if a provider reaches out to you with an issue.
Who is Provider Relations?
This is what you use to change a provider.
What is OMNI?
This is the amount of miles a member/guardian has to travel in order to get food and lodging
What is 50 miles?
This is the contact method used if documenting an in person visit.
What is face to face?
This is the person you go to if there is an issue regarding imaging.
Who is Andrew Dietz with Evolent?
This is who you talk to if your member's eligibility is showing a little bit funky.
Who is eligibility?
This is what you use to view audit scores.
What is CWS?
This is the company that is over the vision coverage.
What is Envolve?
This is the contact method used if you are documenting an interaction in the portal.
What is web/portal?
These are the people you go to if there is an issue with Pharmacy.
Who are Kristen Winters or Joshua Simmons?
This is who you contact if a member/guardian is fighting a bill.
Who is appeals?
This is who you email to verify eligibility.
Who is OCH Medicaid Enrollment?
These are the people you contact if you need assistance with DHS
Who are the DHS Liaisons?
This is the contact method used if you are mailing a letter.
What is mailed correspondence?
This is the person you go to if you need to set up transportation.
Who is Siewe Tchepowe?