5 Steps
When in Costco
FORDS
Wrap Up Quiz
100

This step advises to Keep It Short + Simple.

What is Step 2: Short Story?

100

The number of months that Costco typically markets early for.

What is 2 months?

100

"How about the Mariner's this year?" is something Destiny will struggle with talking about.

What is Sports?

100

30-60 Days is a long time, especially when the member is waiting for this benefit.

What is the $100 Costco Gift Card?

200

This quick ice breaker requires us to use SEE factors.

What is Step 1: Intro?

200

The number of Costco Membership levels that members can pay for.

What is 3 membership levels?

200

"What do you do for work?"

What is Occupation?

200

Who you gonna call?

What is the Costco VIP Line?

300

This is when we stress the deals and create more excitement surrounding what Costco is doing.

What is Step 5: Rehash?

300

This Costco location is the busiest in the nation, with estimated annual sales of $800 million, serving 800,000 members.

Where is Oahu, Hawaii?

300

"What do you do for fun?"

What is Recreation?

300

Bill totals in the first few months do this, due to trade-ins or other promotional discounts.

What is Fluxuate?

400

Retail / Wholesale

Dollars / Bucks 

Spend / Save

High / Low

This chart refers to what step?

What is Step 3: Presentation

400

The * symbol on price tags mean that the product is this.

What is discontinued, and not coming back?

400

"Who else is on the plan right now?"

What is Family?

400

As a reminder, the AT&T Passcode should always be originally set to this.

What is 4-Digit Year of Birth?

500

"Triple A" stands for this, in Step 4: Close.

Asking Yes / Yes 

Asking Qualifying Questions

Assuming the Deal

500

This product is Costco's best seller, selling over 1 billion individual units annually.

What is Toilet Paper?

500

"What is something you've always wanted to do?"

What is Dreams?

500

Costco's member guarantee means that customers have this long to exchange their devices.

What is 90-Days?