Firm Knowledge
BCP Plan Overview
Natural Disasters
Man-Made Disasters
Office Culture
100

What year was RIA founded? 

What is 1991?

100

Name the password manager utilized when working remotely. 

What is LastPass?

100

The office is supplied by water from which city?

What is Oklahoma City?

100

How would you verbally communicate with clients if desktop phones are down?

What is RingCentral?

100

Are there assigned parking spaces at the office? 

What is no?

200

All RIA advisors are CFPs. What does this acronym stand for? 

What is Certified Financial Planner?

200

Fill in the blank-The BCP is never finished. It is a _____ document that will constantly evolve. 

What is living?

200

A BCP Coordinator is responsible for monitoring weather or non-weather related impacts to the office. Name the Coordinators listed in the BCP. 

Who are Jade Franke, Heather Misialek and Brenda Bolander?

200

What is the first thing to do if there is an office fire?

What is call 911?

200

What is the most dominate firm color? 

What is navy?

300

In 2024 NFP entered a transaction with what company? 

Who is Aon plc?

OR 

Who is Aon?

300

During an emergency, are answering phones known as a high, moderate or low importance?

What is high?

300

Name the natural disaster that suggests seeking shelter under a sturdy table or desk? 

What is an earthquake?

300

An extended internet outage requires the office to move to another location. Name the location. 

What are remote workstations or home offices? 

300

Name the internal form that has been edited more than 13 times?

What is the rollover/transfer recommendation form? 

OR 

What is the recommendation form? 

NOT What is the DOL form? 

400

Name one of Randy Thurman's authored books. 

The Worry-Free Retirement, Five Steps to Finding a Financial Advisor You Can Trust, The All-Weather Retirement Portfolio, One More Step, Two More Steps, Get Rich Slowly...but Surely.

400

Are client files considered vital, important or useful records? 

What is vital?

400

Which natural disaster, and Jade Franke's greatest fear,  suggests seeking shelter in a restroom?

What is a tornado?

400

Fill in the Blank: World Health Organization, also known as _____, developed the pandemic alert system.

Who is WHO?

400

Not including RIA founders, who has been with RIA the longest? 

Who is Christine Fuller?

500

What is the RIA mission statement? 

What is Retirement Investment Advisors, Inc. commits to be the company worthy of helping people achieve financial security for life? 

500

What is the purpose of the BCP?

What is ...to ensure the continuation of essential business operations of RIA in the event of a natural or man-made disaster, a loss of communications or services, or upon loss of a key person in RIA's employment? 

500

List three of the four maintenance actions listed under Loss of Electrical Power?

What is...periodically test the flashlights in the office, verify the EXIT signs always remain lit, maintain emergency candles, maintain batteries? 

500

In the early stages of a power loss, emergency candles may be lit for lighting. Name two places where you may find a candle.

What are restrooms, the kitchen and/or the front office? 

500

In the spring of 2024, a compliance email was sent regarding the tornado and severe weather plan. Which movie or scene was referenced in the email? 

What is Twister? 

OR

What is the scene, "we've got cows"?