Compliance
Policy
Privacy
Revenue
Manufacturing
100

A place to submit compliance concerns or ask a question.

What is the Compliance website?

100

This is the location of Mayo Clinic’s centralized collection of policies, procedures, processes, and guidelines.

What is the Policy Library? 

100

This office investigates breaches of PHI and helps answer questions about HIPAA.

What is the Privacy Office?

100

This team interprets and provides expertise on government payer regulations, responds to external audits, and conducts risk-based reviews to assess whether documentation supports codes billed.

What is Revenue Compliance?

100

A place to go when considering manufacturing products.

What is the Manufacturing Compliance Office?

200

Plan when offered a personal gift or bequest by a vendor, business partner, client, patient or patient's family member.

What is the Gift Policy?

200

Staff can access the Policy Library from this section on the intranet homepage.

What is the Policies tab on the top blue banner?

200

The three main situations in which a healthcare provider can share a patient’s protected health information without the patient’s authorization.

What is treatment, payment, and healthcare operations?

200

The process of adhering to federal, state, and local laws, regulations, and standards governing the healthcare industry.

What is healthcare compliance?

200

Critical first step in manufacturing products.

What is having a quality management system in place?

300

This is the form used to report international travel when it is not booked through Corporate Travel Management or Get There.

What is the International Travel Reporting Form?

300

This Mayo Clinic primary value serves as the guiding principle when creating all documents within the Policy Library.

What is 'the needs of the patients come first'?

300

Reach out to this area commonly known as TPRM before hiring an outside vendor.

What is Third Party Risk Management?

300

The process of regular and systematic reviews to evaluate the effectiveness of billing and coding.

What is a compliance audit?

300

Regulatory agency that Manufacturing works with when assisting work units with medical products.

What is the FDA?

400

A dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability.

What is service dog?

400

Defines the requirements for management, retention, deletion, and destruction of Records and Mayo Clinic Data.

What is Record and Retention?

400

Public Law 104-191 created standards for exchange of health information.

What is the Health Information Portability and Accountability Act of 1996 or HIPPA?

400

This source documents billing and/or coding concerns and all appropriate research of laws and regulations to meet federal regulations and required timelines for the reporting and returning of overpayments.

What is a Compliance Resolution Worksheet?

400

First thing you should do when FDA arrives to do an inspection.

What is contact the Manufacturing Compliance Office

500

A federal law enacted to ensure prompt emergency medical care for all individuals, regardless of insurance or ability to pay.

What is Emergency Medical Treatment & Active Labor Act (EMTALA)?

500

This is the office you would contact if you had a question about searching the Policy library, writing a policy, or a similar topic.

What is the Policy Office at policyoffice@mayo.edu?

500

Mayo employees can access their friends and family ONLY with a VALID authorization according to this Policy.

What is the Electronic Access to Protected Health Information (PHI) Policy?

500

This step in revenue cycle management involves verifying that all provided services are documented and coded correctly to avoid underbilling or overbilling.

What is charge capture?

500

Location of the latest regulations and FDA work currently in process.

What is the Manufacturing Surveillance News under the Integrity and Compliance website?