Access to Care
What type of virtual services are provided at our center?
Telephonic visits, virtual visits, national virtual health, and BH.
How does this center manage and track referrals and consults?
Through our referral coordinator.
How do you determine if a member is enrolled in our Medical Home?
PCP Attribution
The care team provides "whole" person approach for all stages of life using evidence-based care, including acute care, chronic care, preventative services, and mental health needs.
Comprehensive care
Health Centers use quality improvement process and evidence-based medicine to continually improve patient outcomes.
Quality of Care
How does GV communicate the services offered when the center is not open?
Voice messages, signage posted on doors, communication via EPIC.
Our Referral Coordinator follows up with all referrals to make sure we?
Close the Loop
Informed and Engaged
Lifestyle Management Programs
RD, Dimensions, Tobacco Cessation, BH
How do we determine the level of satisfaction of the client and the members?
Satisfaction Survey
What processes do we have in place to collect, maintain, process, retrieve and distribute clinical records?
Medical records and referrals
If needed, we transition the care of our patients to practices such as emergency care, specialties, palliative or geriatric care using?
Referrals
Members have an ongoing relationship with their provider team who will provide, ________________.
oversee and coordinate care
When discussing Health Risk Assessments, we are addressing risks associated with?
Lifestyle, medical, and family history.
There are items listed on our _______________ that address accessibility and comprehensive care.
Site Assessment
Enchanced member experience with real-time scheduling, expanded hours, and increased provider availability through online/virtual communication options.
Access to Care
_______, _______ care with other medical professionals within the healthcare system, such as subspecialty care and hospitals.
Integrated, Coordinated
Do we provide the electronic medial-diagnostic summary of care to the member?
Yes; AVS
Gaps in care and barriers and opportunities toward the mutually identified goals are identified and closed through?
Care Team Meetings
What does AAAHC stand for?
Accreditation Association for Ambulatory Health Care, Inc.