HR Pillars
Examples of this pillar include: 1. Monitoring and providing updates on employee leave laws, and 2. Providing labor law postings to cover all mandatory federal and state specific notices.
What is Regulatory Compliance?
This is the minimum number of W-2 employees required to be eligible for Comprehensive Services
What is 25 employees? (can sometimes get approvals for 20 ee's if there is a strong business case)
The assigned consultative advisor aligned to a companies strategic HR objectives.
What is the Human Resources Business Partner (HRBP)?
A Potential client says " I already have an HR person."
What is "Perfect--our Solutions enhance and support your HR team, not replace them."?
Examples of this pillar include: 1. Creating and maintaining an employee handbook and, 2. Assisting employees in navigating ADP, including Timecard & PTO requests, Open Enrollment for benefit offerings, and answering Employee questions.
What is Employee Relations?
This is the technology that comprehensive services runs off of
What is Workforce Now
The assigned primary service team/hotline for your employees and managers.
What is the MyLife Advisors?
A client thinks switching providers/upgrading their systems is too complex.
What is "ADP has a proven implementation process for our HRO Solutions, with dedicated Onboarding teams to ensure a smooth transition."
Examples of this pillar include: 1. Processing new hires into the HR System, and 2. Enable new hires to complete onboarding tasks online before their first day on the job.
What is Recruiting and Onboarding?
T/F: Companies dealing with compliance challenges, employees conflicts, or multistate operations often benefit from this solution
The assigned representative to help a company identify, mitigate and minimize workplace hazards, work-related injuries, and costs associated with Workers' Comp.
What is the Risk and Safety Specialist?
A Potential client says "We're multi-state. Won't that make this kind of solution impossible?"
What is "This is actually where ADP shines. Our systems and compliance teams are built to scale across all 50 states, with localized expertise specific to your business. In fact, companies expanding across states come to us to stay compliant and consistent."
Examples of this pillar include: 1. Setting up and executing 30/60 probationary performance reviews, and 2. Holding employees accountable with performance reviews and write up's for proper offboarding if needed.
What is Performance Management?
T/F: Comprehensive Services can be sold nationwide without state exclusions
The assigned representative that supports clients use of the WFN Payroll Technology and provides support to payroll administrators.
What is the Payroll Support Representative?
What is "I understand and honestly that's when this is most helpful. when things are changing, growing, or feeling a bit messy. Waiting often increases risk and workload. This doesn't mean you need to make a decision right now but its a short conversation to see if there's anything we can help stabilize or take off your plate.
Examples of this pillar include: 1. Updating applicable employee and manager training courses as regulations evolve and, 2. Facilitate agreed upon safety awareness training.
What is Training and Development?
Events like mergers, acquisitions or rapid growth often signal a need for a solution like CS
What are trigger events?
The assigned representative that provides expert guidance to clients and employees on open enrollment, setting up or editing benefits plans, and providing maintenance of carrier connections.
What is the Open Enrollment Specialist?
A client says "we dont really have HR issues right now."
What is "That's great to hear and honestly, that's the best time to have a conversation like this. Most companies don't realize there's risk until something happens-a compliance issue, an employee situation or growth into a new state. This is really about putting guardrails in place before there's a problem, not reacting after"?