Hardware
This component stores data temporarily for quick access by the CPU.
What is RAM?
This device connects multiple devices within a local network.
What is a switch?
This type of connector is commonly used to charge modern Android phones.
What is USB-C?
This is the FIRST step in the troubleshooting methodology.
What is identifying the problem?
This cloud model provides shared resources over the internet (e.g., AWS, Azure).
What is public cloud?
This storage type uses NAND flash and has no moving parts.
What is an SSD?
This protocol assigns IP addresses automatically.
What is DHCP?
This feature allows contactless payments using a phone.
What is NFC?
If a PC won’t power on, this internal component is often tested first.
What is the power supply (PSU)?
This term refers to creating multiple virtual machines on one physical system.
What is virtualization?
This expansion slot type is commonly used for modern GPUs.
What is PCIe x16?
This port number is used by HTTPS.
What is port 443?
This synchronization method is used by Apple devices for backups and updates.
What is iTunes (or Finder sync)?
A computer that powers on but shows no display might have an issue with this component.
What is the GPU (or monitor)?
This cloud service model provides virtual machines and infrastructure.
What is IaaS?
You have 4T of SSD space, but can only use 2T of space. What does this describe.
What is RAID 1?
This wireless standard operates only on the 5 GHz band and supports high speeds.
What is 802.11ac?
This security feature uses fingerprint recognition.
What is biometrics?
A system overheating issue is most likely caused by failure of this component.
What is the cooling system (fan/heatsink)?
This term refers to dynamically allocating resources as needed.
What is elasticity?
This CPU feature allows a single core to handle multiple threads simultaneously.
What is hyper-threading?
This protocol resolves IP addresses to MAC addresses.
What is ARP?
This mobile display type provides better contrast and lower power consumption than LCD.
What is OLED?
Intermittent connectivity issues are MOST commonly caused by this type of problem.
What is interference (or loose connections)?
This service model delivers software applications over the internet without local installation.
What is SaaS?