A+ 1
A+ 2
A+ 3
A+ 4
A+ 5
100

What connector supports both high definition video and audio?

HDMI

100

What is the name of the program that sits on top of the OS, allowing users to execute commands?

Shell

100

What is the action center?

Event messages, warnings, and maintenance messages
100

Software threats to a computer are commonly referred to as?

Malware

100

What is the first step in trouble shooting?

Identify the problem
200

What is MOST likely required during installation in order to legally install software?

License key

200

When cooling a CPU, which is the most effective method?

Liquid Cooling System

200

What does WLAN stand for?

Wireless Local Area Network
200
An Internet browser's cookie could be classified as which of the following? A: Spyware B: Phishing C: Malware D: RootKit
D: Spyware
200
Which of the following types of data can be synchronized to a mobile device? A: Log Files B: Drivers C: Pictures D: System32 Config Files
C: Pictures
300

DOUBLE POINTS!!  What term is used for running your processor at a speed that is higher than the rated clock speed for that processor?

Overclocking

300

What is the name of the component that controls communication between the processor and memory?

Chipset

300

What does the CMOS battery do?

Stores date and time

300
Which of the following commands is used to review and repair protected Windows XP files? A: TRACERT B: CHKDSK C: SYSPREP D: SFC
D: SFC
300
A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services? A: MSCONFIG B: CHKDSK C: DEFRAG D: FDISK
A: MSCONFIG
400

If you receive a parity error every time that you turn your computer on, what is the most likely cause?

Your RAM is bad

400

Which type of printer uses a powdery substance to create images on paper?

Laser Printer
400

What is DHCP?

Dynamic Host Configuration Protocol
400
While using the ping command to try and reach a local server, a technician receives a response of "Destination host unreachable". After confirming that the PC is physically connected to the network, which of the following commands should the technician use to get more detailed information? A: TRACERT B: NSLOOKUP C: TELNET D: PING
A: TRACERT
400
A technician wants to setup security permissions for a FAT32 hard drive while ensuring all data is intact. Which of the following commands should be used? A: FORMAT /X B: FORMAT /C C: REPLACE D: CONVERT
D: CONVERT
500

When you turn on your computer, it tells you that it does not have the time and date set and asks you to enter setup. What likely needs to be replaced?

 CMOS battery

500

What effect does ESD or Electrostatic Discharge have on electronic components?

It can cause them to fail.

500

How do you load into safe mode?

Press F8 during the boot up

500
Which of the following commands is used to delete the entire contents of drive D: quickly? A: format c: /a:512 B: format d: /c C: format d: /x D: format d: /q
D: format d: /q
500
A client used file properties to hide files in their user folder and now needs to get the files back. Using the command line tool, which of the following combination of command line parameters will make the files viewable once again? A: attrib +A *.* B: attrib -A +H *.* C: attrib -R *.* D: attrib -H *.*
D: attrib -H *.*
Click to zoom