OS Installation & Upgrades
Installing an operating system on a machine with no existing operating system versus upgrading to a newer version of the operating system that is already installed.
What is the difference between a Clean Install versus an In-Place Upgrade?
An app designed for use on a 64 bit operating system. Many of these apps are backwards compatible.
What is a 64 bit app?
The easiest tool to use to find the cause of sluggish performance.
What is the Task Manager?
A common Windows STOP error.
What is a Blue Screen of Death?
Possible No Boot Device error message cause.
What is a boot device set to USB?
An operating system installation that utilizes system images or scripts to complete without any interaction from a user.
What is an Unattended Installation?
What are 32 vs 64 bit apps?
____ can be used to disable apps from running on startup.
What is the Task Manager's Startup Apps tab?
Common causes of a Blue Screen.
What are a faulty hard drive or faulty drivers?
If No Boot Device error message persists after the last step (100), you should ____.
What is Check Drive Connections?
The device that the computer attempts to load first when booting up. Generally the drive that contains the operating system.
What is a Boot Device?
The difference between a Downloaded app versus a Windows Store app.
What is extra features but require administrator rights to install versus running in a sandbox that doesn't allow changes to the system, but has relatively few features?
The cause of a "Low Memory" error message.
What is High System RAM usage?
Possible hardware causes of an unstable system that freezes, reboots, or powers off without an error message.
What are overheating, faulty PSU, faulty RAM, and corrupt kernel files?
Possible cause of No OS Found error.
What is a Faulty Drive?
A tool (partition) used to return a machine to its ship state.
What is a Recovery Partition?
A setting or configuration that can be applied across a fleet of computers using Active Directory.
What is a Group Policy Object?
One way to speed up a hard drive (typically a Hard Disk Drive)
What is Defragmentation?
What is a USB Controller Resource Warning?
Possible cause of Windows booting, but the GUI does not load.
What are Faulty Drivers?
The difference between Master Boot Record (MBR) and the Globally Unique Identifier Partition Table (GPT) partitions
What are 4 partition vs 128 partition limits, <2TB vs >2TB partition sizes, and BIOS only vs UEFI compatible?
A more scalable way to install apps across a fleet of computers than manual installations.
What are Group Policies?
CPU is consistently running at 99% in the task manager without running numerous or intensive apps. You are certain you are free of malware. In this scenario, your best option is to ____.
What is Upgrade the CPU?
A Windows utility to fix faulty system files.
What is sfc (System File Checker)?
A Windows recovery tool used to fix boot issues.
What is bootrec?