Computer hardware
This piece of hardware is considered the brain of the computer
This OS is one of the most common amongst consumers
What is Windows?
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This connector is one of the most common connector types among PnP Devices
What is USB?
What is the first step of the troubleshooting process?
What is "Identify The Problem"
This component is used to permanently store data
What is “harddrive”
This closed source OS is primarily used on Apple smartphone devices
What is “IOS”
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What is 00001001
This cable provides a wired connection to a network
What is an “Ethernet cable”
What is the 5th step of the troubleshooting process?
This type of harddrive does NOT use a disk to store data.
What is a “solid state drive”
This OS is most commonly used on Apple laptops.
What is “OS-X”
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This USB type is the minimum required to transfer at least 600Mbps
What is USB 3.0
This is the next step in the troubleshooting process after a Tech has tested and determined that the RAM is faulty.
What is "Establish a plan of action"
This type of CPU is typically used in laptops and CANNOT be upgraded
What is an “integrated CPU”
This desktop OS can be edited to provide additional functionality
What is “Linux”
What is 10010001
This cable supports ONLY analog video
What is a “VGA cable”
A tech has theorized that the PC they are working on is not turning on due to a power issue. These are the next two steps that the tech should take in the troubleshooting process.
What is "Test the theory" then "Establish a plan of action"
This component passively draws heat away from the CPU (Not fan)
What is a “heat sink”
This OS is primarily used on Google laptops.
What is “Chrome OS”
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This 6 or 4 pinned cable provides a transfer rate of 400 Mbps
What is “FireWire”
These are the 8 steps of troubleshooting in order.
"Identify the problem"
"Research the symptoms"
"Establish a probable cause"
"Test the theory"
"Establish a plan of action"
"Implement the solution"
"Verify full functionality"
"Document findings and solutions"