Show:
Who Yah Gonna Call?
Wheel of Gimlet
Cash Explosion
Other Duties as Assigned
Daily Grind
100
We ran out of paper clips
Who is MeKenzie? (or Rosemary)
100
I need to send a FAX
What is Technology / Faxing?
100
For $7 I can buy one of these in the Computer Center or on the 1st floor at the Circulation Desk.
What is a USB / Flash drive?
100
We create these every Friday morning and give them to Page Services for the week.
What are meeting room signs?
100
You are working alone and need to use the restroom
What is lock the register drawer and go pee?
200
All of the computers died at once!
Who is call Drew Perkins? (or the Senior Person if he is not available)
200
Where is the bathroom?
What is Directional? (no tag)
200
You should NEVER use this cash register button.
What is VOID?
200
Customers can reserve computers for up to 2 hours in this location.
What are the 5 computers in the front of the room or computers #21-#25?
200
A customer wants to be sure all of their files are deleted from the public computer
What is re-boot the computer?
300
A customer passes out at the computer
What is 911?
300
Can you help me attach a file to my email?
What is Technology / Software?
300
You need to save one of these for the Business Office after you give a customer a refund.
What is a receipt?
300
We make phone calls to remind customers of this
What are computer classes, technology training, or one-on-ones?
300
We keep envelopes in the desk drawer for when customers have a problem with these
What are the vending machines?
400
You ran out of dollar bills.
Who is the Business Office?
400
I don't know much about computers and I need to set up an email account?
What is Technology / Electronic Instruction?
400
We do not accept credit cards for these kinds of transactions.
What is printing / copying?
400
To open or close CASSIE use these three keys together
What are CTRL+Shift+Del?
400
When the CASSIE box on the computer turns grey you will ask this question
Is the network cable unplugged?
500
A customer needs help scheduling or cancelling a meeting room.
Who is Rosemary Nugent? (or the Senior Person if Rosemary is not available)
500
We use the "Directional" type question the most for people looking for this meeting room.
What is meeting room "B"?
500
Name two items that cannot be used in the coin box (APM)
What is pennies, bills over $5, foreign coins, or dollar coins?
500
You ran out of Lysol wipes
What is call Bernard? (or maintenance)
500
This is the day of the week the Paycor time cards must be approved for Susie
What is Tuesday?