Chapter 15
A group communication in action around a defined agenda, at a set time for an established duration.
What is a Meeting?
The verbal/nonverbal response to a message
What is Feedback?
Theme based websites that gather a community of individuals dedicated to a common interest
What are Formums?
The fourth characteristic of effective sound bites
First element of a crisis communication plan
What is Crisis Communication team members with contact info
The exchange of information with those who are alike culturally, linguistically, and/or geographically.
What is Group Communication?
A word, sound or image that arouses an emotional response in the audience
A presentation of information to the media
What is Press Conference?
Stage at which a group accomplishes it mandate, fulfills its purpose and reaches its goals.
What is Performing Stage?
A conventional social custom or rule for behavior
What is Etiquette?
A subtle, low-pressure method of selling, cross-selling or advertising a product or service.
What is Soft Sell Message?
A small, independent group that has a link, affiliation or association with a larger group.
What is a Microgroup?
Memorable sayings extracted from written or verbal messages
What are Quotes?
The second part of a negative news message
What is Explanation?
Fourth step in solving a problem
What is Consider Possible Solutions?