Communication Basics
Customs, art, and norms of a group of people
culture
Words spoken out loud
Verbal or Oral Communication
Events that change the trajectory of a relationship
Turning Points
This stage of the NVC process involves asking the other person to act or think differently in the future
Requests
Feeling with the other person
Empathy
Where and when the communication takes place
communication context
Tone, pitch, body language, facial expressions
Nonverbal communication
When you are drawn to someone based on their personality traits
Social Attraction
This is the context in which the NVC process is used
conflict
using "at least" statements
sympathy
Having a song stuck in our heads, stress about assignments, or negative self talk would all be considered this type of noise
Psychological or internal noise
Otherwise known as self talk
Intrapersonal Communication
In the Social Penetration Theory, people can grow more and more intimate by increasing these two things
depth and breadth of self disclosure
"Misunderstood" and "betrayed" are bad examples of this
Feelings
Jumping to a conclusion about someone's identity based on their actions
Moralistic judgement
Communication model that involves feedback
Transactional model of communication
Eye movements as part of nonverbal communication
ocalics
What type of attachment should we be striving for?
Secure attachment
He is the creator of the NVC Process
Marshall B. Rosenberg
Instead of judging people's actions, we should be ___________ about their actions
curious
The category of noise that a language barrier would fall into
Semantic noise
This happens when your thoughts and beliefs don't align with your actions
Cognitive dissonance
Perceived similarity between two people would fall under this influencing factor of attraction
Qualities of the pair
After expressing ourselves honestly, these are the three things we want to know from the other person
What they are thinking, what they are thinking, and if they are willing to fulfill our request
Blaming others for our actions is an example of this type of life-alienating communication
Denial of Responsibility