I tend to focus on tasks to be done and prefer hands on experiences and activities.
What is a "hands-on" communicator
Listening with an expressionless look on face, an occasional nod of the head, and occasional verbal such as “Uh, huh” (Especially true on the phone)
What is "passive" listening
A mindful, sensitive communication strategy which everyone (including sensitive people) can use to transform their relationship with co-workers by sandwiching your corrections or critical feedback between two honest, positive statements.
What is the Oreo Cookie communication technique
A book we are reading about teamwork
What is "High Five"
I tend to try things by trial and error and explore practical uses for ideas and theories
What is an "explorer" style communicator
When individuals hear what they want to hear and don’t hear what they want to hear while listening.
What is "selective" listening
A positive, encouraging statement
What is Layer One
Using parts of your body to communicate
What is "body language"
I tend to base views and opinions on feelings and enjoy the freedom to toss around ideas.
What is a "free thinker" communication style
More engaged listening with some eye contact, interested looks, and sincere facial expressions
What is "attentive" listening
Constructive feedback or criticism
What is the 2nd (middle) layer
The reason we were frustrated when playing a card game last week.
What is "different rules"
I tend to enjoy listening to a logical presentation of ideas and like to think about and analyze problems using structure and organization
What is a "thinker" communication style
Listening that involved encouraging, paraphrasing, mirroring and effective pauses.
What is "active" listening
Another positive statement
What is the third layer
Where we use sticky notes to post positive notes
What is the "I appreciate you" chart.