Name three fields when entering information for Bus Passes.
What is Bus Pass Number, Student ID, First Name, Last Name, Date, Reporting Employee?
Our policy for renting games from the Game Area.
Rentals can only be played in the Game Area. No rentals may leave the building.
The date & time of our End of the Year Celebration. The location of our End of the Year Celebration.
What is April 2nd at 5pm? What is the Last Chapter Pub?
The best way to contact ANY of the managers.
What is manager chats?
Name three locations that we count for rounds in the Student Center/Green Center.
What is Printer Area, Mailroom, Lobby/Cafe, Commuter Lounge, Copies Booth, Pub, Cupboard, Club Corner, ISS, Academic Advising, Veterans Lounge, Community Standards, CAC, DLC Women's Center, ResLife, ODP, Green Center Lobby?
Name three locations that we count for rounds in the Wolak Library Learning Commons. (No repeated areas)
What is 3rd Floor Center Tables, Silent Reading Room, Window Desks (1st, 2nd, 3rd), Balcony, Room 204, Room 205, Room 206, Tables outside the classrooms, Computer Rows, Mezzanine, Lazy Corner, Study Rooms A-D (1st & 2nd), CTL, Printers, Fireplace Area, Game Area, Cozy Corner, Makerspace, Innovation Lab, IT Help Desk, Library Suite?
Name one item that is not included in the Concierge Dress Code.
What is Headphones/Earbuds, Hoodies, Ripped Jeans, Sweatpants, Pajamas, Hats, any inappropriate shirts/pants?
Which managers are leaving after this spring?
Who is Dom, Colin, & Cam?
Where is the Wellness Center located?
Towards the back entrance of the Student Center, past the Office of Student Involvement.
What areas are open during "partial access"?
The Fireplace Area, the Window Desks (1st floor), and Study Rooms 1A, 1B, 1C, and 1D.
Our policy on leaving the desk to grab food.
Lock up the desk, put up the closed sign, and message your manager chat that you are stepping away. (Should be no longer than 10-15 minutes)
What is the primary role of each Concierge Manager?
Dom: SharePoint / TV Flyers
Colin: Scheduling
Cam: Inventory / Staff Meetings
Kadie: Head of the Concierge Desk / Handling events
The closing time of Einstein Bros Bagels. (Monday - Thursday)
What is 9pm?
The main person who handles Library activities.
Who is Nicole Bradley?
The Lost & Found bins are taken out everyday during this shift to this location.
What is opening shift brought to Public Safety?
What does an "on-call" shift entail? (3 things)
One manager per week is responsible for responding to messages outside of normal work hours, waking up early to respond to overnight messages, handling issues over the weekend.
Process of handling a student package left at the Student Center desk.
Message your manager chat (including a picture), bring it to the mailroom (during the workday) or leave it behind the desk until the mailroom opens again.
The number of TOTAL computer rows in the WLLC.
What is 14?
The Concierge desk remains operational during snow days. What students are exempt from snow days and delays?
What is "commuting students"?
The name of Kadie's dog.
Who is Varitek?