Davis History
FERPA & Policies
Customer Service
GSA Knowledge
GSS Knowledge
100

This university helped Davis grow into a college town and was originally called the University Farm.

What is University of California Davis?

100

 This law protects student privacy and information.

What is FERPA?

100

 Guests should feel this when they come to the front desk needing assistance.

What is heard and valued?

100

This system is used to submit maintenance and facilities requests.

What is TRIRIGA?

200

Davis is famous for this eco-friendly form of transportation seen all around town.

What is biking? 

200

You should never confirm this over the phone about a student.

What is residency or housing status/ student information/confirming arrival?

200

 The “C” in the 4 C’s that means working together as a team.

 What is cooperation?

200

This platform is used for communication, updates, and shift notes.

What is Microsoft Teams?

200

This GSS has been part of CHO for 4years.

Who is GSS Leilani?

300

Davis was officially incorporated as a city this year.

What is 1917?

300

 If unsure whether you are violating FERPA, you should contact this person.

Who is a GSS?

300

This communication technique means presenting a negative response positively.

 What is reframing?

300

 This program is used to find conference reservation details and entry IDs.

What is Starrez?

300

This GSS loves In-N-Out!

Who is GSS Sandy

400

This train system helped the town of Davis grow in the late 1800s.

What is the railroad/pony express?

400

You should never reveal this information when verification fails.

What is room information/confirm stay?

400

When handling conflict with guests, this is “your friend.”

What is policy?

400

When it comes to conference groups wanting to use a meeting space, who would they have to contact for that request?

What is an RC and email conference housing?

400

This GSS is allergic to oranges and strawberries

Who is GSS Leia

500

Davis is located in this California county.

What is Yolo County?

500

Parents, relatives, and friends cannot receive educational records without this.

What is student consent?

500

 In SPARK, the “A” stands for this listening skill.

What is attentively listen?

500

What program is used to give lockout cards/new card/temp cards.

 What is door access?

500

 This GSS has an average of three energy drinks a day

Who is GSS Nate