MARKET SPECS
PRODUCT KNOWLEDGE
SCRIPT
SPOT THE ISSUE
100

Markets that require 90-120 minutes 

What is Phoenix & Chandler

100

The only type of door we can remove and replace 

What is a sliding glass door

100

For a window appointment, this is the additional quantity question asked.

What is "How many?"

100

SFH
SHO (R)ARCH, 16Y, MISSING/FIBERGLASS/GRAN LOSS
HC: PINK CS: 27TH AVE
YB: 1948 YO: 23

What is **GMV**

200

This time slot is never to be scheduled on any day 

What is 4 PM?

200

Canvasser calls in a lead for siding; when you ask the house color he says brick

What is verifying there is at least one corner-to-corner wall of siding

200

This promotion should be mentioned during the final portion of the call.

What is 50% off installs and no payments until 2027

200

****GMV*****
TOP: SFH
BHO (R) arch /10+ / gran loss, lifting, age conc
HC: green CS: Denver st
YB: 1956 YO: 5

What is Attic Access

300

A homeowner has a manufactured home built in 1970, but it has vinyl siding. Based on the spec sheet, we still need to verify two things...

What is solid foundation and ownership of the land.

300

Canvasser tries to call in a roofing lead and he said it currently doesn't have ANY shingles and all the roof decking is exposed

What is out of scope
REMOVE and replace

300

This final check makes sure the homeowner will be available during the scheduled appointment time

What is the calendar check?

300

****GMV****
TOP: SFH
SHO (W) vinyl /og  /condensation, ee, seal issues
HC: blue-grey CS: Malloy ave
YB: 1996 YO: 7

What is the quantity of windows

400

The 30-minute variance allows scheduling flexibility, but the appointment must still be after this

What is the earliest appointment of the day?

400

The minimum size for a standalone garage roof 

What is a two-car garage (400 sqft)

400

If two homeowners have not discussed and agreed on the appointment date and time, this must happen before the appointment proceeds.  

What is rescheduling the appointment after both parties agree on a date and time

400

****GMV****
TOP: SFH
(S) vinyl /og  / peeling, chipping, moisture damage
HC: blue-grey CS: S Wood ave
YB: 1996 YO: 7

What is SHO/BHO

500

The only market where we can work with Asbestos

What is Rochester MN

500

The most important qualification to look at any bath or shower

What is existing water lines

500

H/O says " I own the home with my wife but she is out of town for the next couple weeks"

What is "Are you comfortable making decision on styles, colors, and financing on your own?"

500

****GMV*****
TOP: SFH
SHO (R) arch /3 / gran loss, lifting
ATTIC: aos
HC: grey CS: 208th pl sw
YB: 1987 YO: 2007

What is Want/Need (or an immediate issue)