One
Two
Three
Four
Five
100

There are a group of co-workers who are going to lunch together and they tell you that they do not want you to come. How would you handle the situation? 


A. Smile and walk away; avoiding negative conflict

B. Follow them to the restaurant and dine with them anyways

C. Throw yourself on the ground and have a tantrum

D. Laugh and tell them that they you would not want to be seen with them anyways

A. Smile and walk away; avoiding negative conflict

100

You are playing a game and you both want to go first. What could you do? 


A. Play the "age" card, say that you are older and start the game

B. Rock, Paper, Scissors

C. Call them a spoiled brat and let them go first

D. Both A and B

B. Rock, Paper, Scissors

100

You are attending a support group and you would like to have a turn at speaking. When it is time for your turn to speak, another group member keeps interrupting you and you are getting mad. What should you do?


A. Patiently wait for them to stop talking and try again

B. Politely ask them to finish speaking so that you may be able to complete your turn

C. Get up and walk out

D. Both A and B are acceptable

D. Both A and B are acceptable

100

A co-worker was smoking in the bathroom when you were in there, and you know that is not allowed. He threatens to hurt you if you tell the boss. What should you do? 


A. Inform the boss anyway - if someone is threatening you this isn't safe and express the concern for your safety

B. Ask for a puff

C. Walk away and use another restroom, pretending this even did not happen

D. Pull the fire alarm and blame it on them

A. Inform the boss anyway - if someone is threatening you this isn't safe and express the concern for your safety

100

Your friend always wants to be the one who chooses what video game you will play again. This is starting to get frustrating to you. What should you do?


A. Pick out a game, put it into the game system, start the system and begin the play- no questions asked and if it hurts their feelings they will know what you are going through

B. Tell them it is your turn and that is final

C. Talk with them about a fair solution - coin toss, rock/paper/scissors

C. Talk with them about a fair solution - coin toss, rock/paper/scissors

200

You just got new glasses and your co-worker is teasing you about them in a mean tone. This hurts your feelings. What could you do to get through this situation?


A. Use I statements to explain your feelings (ie. I feel upset with you make fun of me)

B. Return the comments and let the fight begin

C. Let him know that you should just take off the glasses anyways since the clearer vision makes him look uglier

D. Start rumors about him, that will make you feel better

A. Use I statements to explain your feelings (ie. I feel upset with you make fun of me)

200

You are working on a project for work with multiple staff members and one of the people in your group is not doing anything. What should you do?


A. Ask if they are a skilled slacker

B. Politely give them a task to complete and ask if they are doing ok

C. Inform leadership and ask for advice and support to handle the situation

D. Both B and C would be acceptable 

D. Both B and C would be acceptable

200

You are playing a video game with a friend and you win. They are now really angry that you won and is not being a good sport about it. What should you do? 


A. Tell them better luck next time and walk away with a proud smile

B. Watch your words, tone of voice, and body language to avoid any bragging

C. Do a happy dance and point at them

D. Laugh and carry on

B. Watch your words, tone of voice, and body language to avoid any bragging

200

Someone on the city bus is calling you names every day. This really hurts your feelings. What should you do?


A. Ignore what you can, avoiding negative conflict

B. Sit with someone else

C. Giggle at them and pretend to say something to another passenger while staring at that person 

A. Ignore what you can, avoiding negative conflict

200

Your best friend is starting to spend time with another individual instead of you. What should you do?


A. Demand to hang out with your friend and the new individual as you are feeling left out

B. Let your friend know you're missing time with them and that you hope that they are doing ok

C. Recognize that friendships change and it's okay to spend time with different people

D. Both B and C are acceptable  

D. Both B and C are acceptable

300

You are working on a project with a partner and you both want to do a particular piece of that project. What should you do? 


A. Play rock/paper/scissors

B. Flip a coin 

C. Walk away

D. Both A and B would be acceptable

D. Both A and B would be acceptable

300

You just got a new haircut and it is very different from your original look. You're worried that someone might make fun of it. You walk into the office and a co-worker stares at you with an uneasy glare. What should you do?


A. Ask them if there is a problem

B. Smile, say hi, and keep on walking

C. Stick your tongue out at them and walk on by

D. Turn around and go straight back to the salon

B. Smile, say hi, and keep on walking

300

You and your friend have not been as close lately and you are unsure what happened. How could you confront your friend about this with your friend? 


A. Use I messages (ie. stating "I am worried about you. Are you doing OK?")

B. Inform them that they are a terrible friend and move on

C. Start rumors about them and maybe they will come to you for support

D. Both A and B are acceptable

A. Use I messages (ie. stating "I am worried about you. Are you doing OK?"

300

You see one of your friends being made fun. What should you do?


A. Go up to your friend and make sure they are ok, asking if they would like to go somewhere else

B. Use humor and add to the jokes

C. Mirror the poor behaviors of the other person and make fun of them

D. Both B and C are acceptable 

A. Go up to your friend and make sure they are ok, asking if they would like to go somewhere else

300

Your best friend looks mad at you and is ignoring you but she hasn't told you why she's angry and you don't have a clue what is bothering her. What should you do? 


A. If she keeps giving you the silent treatment, then just find someone else to hangout with 

B. When she looks like she's calmed down, let her know that you are worried about her and ask if she would be willing to talk

C. Ask her what her problem is

D. Tell her to get over her issues so that you two can talk again

B. When she looks like she's calmed down, let her know that you are worried about her and ask if she would be willing to talk

400

You and your friend were discussing a topic that led to family.  When you asked about her dad, she got very upset. You did not realize that this was a sensitive topic to her. What should you do?

 

A. Ask if there is a problem

B. Apologize to them and ask if they would like to talk it out; explain that you did not mean to hurt her feelings

C. Walk away

D. Get more information from her even is she is not willing to speak about it

B. Apologize to them and ask if they would like to talk it out; explain that you did not mean to hurt her feelings

400

Someone made a face at you.  What could you do?


A. Avoid/turn away from them

B. Make faces back and hope for the best

C. Ask if they have a problem

D. Both A and B are acceptable

A. Avoid/turn away from them

400

One of your friends began saying bad things about you, things went too far, and now you are mad. What should you do? 


A. Use coping skills to calm down (ie. go for a short walk, utilize breathing techniques)

B. Explain your frustration with explicit language, maybe they will understand

C. Call them names back

D. Walk away and never speak with them again

A. Use coping skills to calm down (ie. go for a short walk, utilize breathing techniques)

400

A "friend" of yours is constantly making fun of you in front of other people but is nice to you when you are both alone. You are confused and hurt by this friend's actions. What should you do?


A. Talk about it with the "friend" 

B. Explain to your "friend" that they are crossing a line

C. Decide if it's worth trying to be friends with someone who is treating you like that

D. All of the above would be acceptable

D. All of the above would be acceptable

400

our friend let you borrow one of his video games and now you can't find it. He is upset. What should you do?


A. Apologize for losing the game and ask if you can replace it right away

B. Tell him that you are now even for the time he lost one of your games

C. Lie about it and explain that you gave it back

D. Lie and tell him that he never let you borrow the game because someone else had the game 

A. Apologize for losing the game and ask if you can replace it right away

500

A new co-worker just started working in your office and they are from another country.  You just assumed he was from Mexico because he was Hispanic but he is really from El Salvador. Now they are very offended. What should you do?


A. Apologize to him and offer to talk it out

B. Try to avoid quick judgements

C. Explain that you were not intentionally being offensive

D. All of the above

D. All of the above

500

You are working on a project that requires you to be divided up into teams. You do not like one of the people you are teamed up with, but the supervisor said you have to work together. What should you do?


A.  Stop and think about how that person would feel if you complained about having to work with them.

B. Go home sick

C. Tell the rest of the team that you are working solo

D. Both A and C are acceptable

A.  Stop and think about how that person would feel if you complained about having to work with them.

500

You heard someone whispering and you think you heard your name mentioned. What should you do? 


A. Assume the worst

B. Ignore it since you are unsure if they truly mentioned your name and use coping skills to overcome any frustrations that may have resulted 

C. Start calling them names to try and get the to stop

D. Ask them if they have an issue with you

B. Ignore it and use coping skills to overcome any frustrations that may have resulted

500

Someone started a rumor about you at work that was not true and is very hurtful. You know who started it only because you clearly heard the conversation. What should you do?


A. After you've cooled off, talk to the person.  You feel that they did not mean to start the rumor, so you would like to give them a chance and ask that they attempt to correct this

B. Without hesitation, you immediately demand that they fix this

C. Start a rumor about them; fair is fair

D. Tell the boss that they better fix this

A. After you've cooled off, talk to the person.  You feel that they did not mean to start the rumor, so you would like to give them a chance and ask that they attempt to correct this

500

Your friend is hanging out with someone that you do not like because they had stolen your significant other 10 years ago. You are getting frustrated since they are talking with them. What should you do?


A.  If they are your friend, then it's not fair to ask them to choose between you and the person you don't like 

B. Get close by, fall, and pretend that you hurt your leg to get their attention

C. It is has been such a long time since the incident, maybe you could try to give them a chance, after all they technically did you a favor

D. Both A and C would be acceptable

D. Both A and C would be acceptable