Common Conflicts
Negotiation Techniques
Types of Conflict
Conflict Resolution Styles
100

What is a common conflict among college roommates involving cleanliness?

One roommate is messy, and their belongings keep invading the other roommate’s space.

100

What is a key nonverbal communication skill that can help in negotiations?

Maintaining eye contact to show attentiveness and engagement.

100

How many conflict management styles are there?

5
100

What is a pro of the accommodating style?

It resolves minor disagreements quickly with minimal effort.

200

What is a potential conflict when one roommate is very social and the other prefers alone time?

The social roommate wants to go everywhere with the other, causing tension.

200

Why is using “I” statements important in conflict resolution?

It helps express feelings without placing blame on the other person.

200

Which conflict style involves avoiding confrontation completely?

Avoiding.

200

What is a con of the competing conflict style?

It can damage relationships due to a lack of compromise.

300

What might cause conflict when two roommates have 8 a.m. classes?

They both need to use the shower at the same time every morning.

300

What should be the priority when resolving a conflict: being right or finding a resolution?

Finding a resolution.

300

What is the most ideal conflict resolution style where all parties feel heard?

Collaborating (Problem Solver).

300

Why can avoiding conflict sometimes make the situation worse?

Issues may escalate if left unaddressed.

400

What conflict could arise if one roommate frequently has loud late-night phone calls?

The other roommate has early classes and struggles to sleep due to the noise.

400

What is the role of patience in conflict resolution?

It allows individuals to process emotions and work toward a fair solution.

400

What conflict style focuses on winning without considering the other person's needs?

Competing

400

What is a key feature of the collaborating conflict style?

It aims for a win-win solution where all needs are met.

500

What serious conflict could arise if a roommate brings alcohol into the dorm?

It could violate campus policies and create tension between roommates.

500

Why is perspective-taking important in negotiation?

It helps both parties understand each other’s viewpoints, leading to better solutions.

500

Which conflict style is a middle-ground approach where both sides give up something?

Compromising.

500

What is a drawback of the compromising conflict style?

Neither party gets exactly what they want, which may cause resentment.