The illusion of agreement exhibited by group members who try to minimize conflict and reach a consensus without, critically testing analyzing and evaluating ideas.
What is groupthink?
100
This conflict management style gives the group time to cool off and think about the importance of the issue.
What is avoidance?
100
This is an example of what formula: When are you are 15 minutes late to our staff meetings, I feel like you don't care about us or our meetings
What is the xyz formula?
100
The 3 types of conflicts in groups.
What are pseudo, simple, and ego conflict?
200
This reaching consensus tip says to keep discussion focus on the goal
What is help keep your group orientated towards its goal in discussion?
200
This tip says the leader should make clear that he or she doesn't want the group to reach agreement until each member has critically evaluated issues.
What is encouraging independent thinking?
200
This conflict management style, if done wrong, can lead to a lose-lose situation
What is comprise?
200
Separate people from the problem, focus on shared interests, generate many options to solve problems, and base decisions on objective criteria are the 4 principles of
What are the 4 conflict management principles?
200
This type of conflict involves incompatible goals/ ideas.
What is simple conflict?
300
This reaching consensus tip focal point says you should give your idea to the group then assume the idea now belongs to the group.
What is become other orientated/how to listen to the ideas of others?
300
Inviting someone from the outside the group to evaluate the group's decision-making is a suggestion for
What is suggesting for reducing groupthink?
300
This conflict management style can indicate your reasonable and willingly to help.
What is accommodation?
300
This principle says unless goals are clear to everyone, it will be difficult to mange the conflict well.
What is focus on shared interests?
300
This type of conflict has misunderstandings or misinterpretations of what someone communicated to you via text, email, or face to face.
What is pseudo conflict?
400
Using this type of language, we can help to foster cohesiveness which enables reaching consensus faster.
What are group orientated pronouns?
400
Assigning a group member this title to consider the negative aspects of a suggestion before the idea is used.
What is a devils advocate?
400
This conflict management style keeps the focus on finding a solution.
What is collaboration?
400
This principle uses criteria as a standard to make decisions.
What is base decisions on objective criteria?
400
Ego conflicts have underlying conflicts called:
What is power struggles?
500
This reaching consensus tip focal point says groups should avoid using tricks like flipping coins and majority voting.
What is promote honest group interaction and dialogue?
500
When members believe that their group can do no wrong, that is a symptom of
What is groupthink?
500
This conflict management style allows for fresh ideas when past approaches haven't worked
What is collaboration?
500
This strategy says to help separate personal issues from the differences team members have about the task is to use computer-mediated messages to help the team focus on just the task issues.
What is separate people from the problem?
500
Stop, look, listen, question, paraphrase content, and paraphrase feelings are part of what technique?