Conflict Resolution
What are the correct steps for conflict?
Stop and think, stay calm, talk, listen, think ahead, come up with a solution, ask for help.
What is accommodation
What is avoidance
to give in and allow the other person to have what they want
to withdraw from the conflict and pretend nothing happened
how many steps are there in conflict resolution? What is the first one?
5
Identify the problem or issue
The more there is the less you see. What am I?
Darkness
What does peer pressure often cause?
People to go against their values and do things they usually wouldn't do.
Understanding the issue is what step in conflict resolution
2
What are the 3 ways people respond to conflict?
Aggressive
Passive/submissive
Assertive
What are 5 conflict resolution techniques
collaborating, competing, avoiding, accommodating and compromising
What is the third step in conflict resolution
Address and reach out to the appropriate people
What is the definition of conflict resolution?
Working out a conflict together and not giving up until an agreement is reached that is acceptable to each person.
What is compromise?
What is collaboration?
To meet halfway
Try to find a solution to the conflict together
What is the 4th and 5th steps of conflict resolution?
Finding solutions both individuals can support and agree on a solution
What is the T.A.L.K. technique?
Take a time out before you begin negotiating
Allow each person to tell there side without interrupting
Let teach person ask q's in a calm and polite way
Keep brainstorming until a solution is reached
What is the number one technique to remember in conflict resolution?
Attitute. Attitute can create more tenson and conflict and attitute can help resolve it and allow identification of a solution
What starts with the letter M, ends with the letter X, and has any number of letters in between