Conflict Basics
What is a conflict?
B. A disagreement or problem
What is the most effective way to calm down during a conflict?
Take a break to cool off and reflect before continuing
Your best friend keeps canceling plans last minute. What’s the best way to bring it up?
“I feel hurt when plans are changed without notice. Can we talk about it?”
True or False: Conflict resolution is about making the other person agree with you.
False
The alphabet goes from A to Z, but I go Z to A. What am I?
A zebra
True of false:
A dialectic is about looking at the extreme examples of a concept.
False
Its about the balance between the extremes.
What does “active listening” look like in a conflict situation?
Making eye contact, asking clarifying questions, and restating what was said
Give an example of a dialectic that is relevant to conflict resolution.
Open
True or False: Using “I” statements can help reduce defensiveness in a conversation.
True
What has a bottom at the top?
A leg
What emotion might be behind a conflict where someone constantly criticizes others?
Jealousy
What does the THINK acronym stand for?
T- Think about it from the other persons perspective
H-Have Empathy
I-Interpretations
N- Notice
K- Use Kindness
Give an example of a time when you resolved a conflict and what strategies you used
Open answer
True or False: Walking away from a conflict is always a sign of weakness.
Nobody empties me, but I never stay full for long. What am I?
The moon
What does a healthy compromise usually involve?
Each person giving up a little to find a middle ground
What two DBT acronyms are most important for conflict resolution?
RAVEN and THINK
Demonstrate Reflective Listening:
Last night you came home at 11:00PM. I feel worried about you when I don't hear from you and you come home late at night. I would appreciate it if you gave me a call if you are going to be out past 10:00PM. It would save me a lot of worry.
OPEN
When I am out later than expected, you worry about me and would like some communication.
True or False: Compromise means both people give up everything they want.
False
I’m tall when I’m young, and I’m short when I’m old. What am I?
Candle
Define a dialectic and how does it connect to conflict resolution?
Balancing both sides of a concept
a Both/And
What do the letters of the RAVEN acronym in DBT stand for?
Relax
Avoid negative habits
Validate
Examine your values
Neutral voice
Demonstrate use of the DEAR MAN acronym. For Extra 300 pts what is DEAR MAN used for and what do the letters mean?
Describe
Express
Assert
Reinforce
Mindfully
Appear Confident
Negotiate
True or False: Conflict is inevitable
True
I sometimes run, but I cannot walk. What am I?