Definitions
What Should You Do?
Steps to Resolve
People
100

What is Conflict Resolution? 

Conflict resolution is the process of peacefully resolving disagreements by finding solutions, improving communication, and using strategies like compromising to address issues without violence, name-calling, or running away.

100

You and a friend can't agree on what game to play at recess. 

What should you do?

Compromise. Play a game you can both agree on. Or take turns playing 2 different games. 

100

Recognize the Problem 

Recognize that there is a conflict and that there is a difference in opinions.

100

You can talk to this person at school. She's the school counselor and her office is in the library. 

Ms. Jones

200

What is Assertive Communication?

Assertive communication is a direct, honest, and respectful way to express your feelings, needs, and boundaries while also acknowledging the rights and needs of others.

200

You are mad at your friend because he ignored you in the cafeteria and sat with someone else. 

What do you do? 

Talk it out. Explain your feelings. 

200

Face the Conflict 

Talk about the conflict. Talk it out. 

200

You can talk to this adult when you're upset about classwork or an issue that happened in class. 

Your classroom teacher

300

What is a conflict?

A conflict is when 2 or more people have a disagreement. 

300

You're crying because you had an argument with a friend. Your teacher is trying to help you cope and handle the conflict, but you've shut down and don't feel like talking. 

What do you do?

Explain to your teacher why you're upset without shouting. Calmly, explain what happened and allow your teacher to help. 

300

Propose solutions

 

Thinking about new ideas and compromising.

300

You can talk to this adult when things happen at lunch. He's usually found talking in the microphone. 

Mr. Calixto

400

What is Compromise?

A compromise means reaching an agreement where each person gives up a little of what they want so everyone can agree on a solution.

400

You accidently pushed a classmate in line while waiting for lunch. 

What do you do?

Apologize to classmate. 

Explain it was an accident. 

Be more cautious of your surroundings. 


400

Value Points of View

Recognizing and understanding the other persons perspective and talked it out.

400

These people are usually around your age and can sometimes understand what's going on. They try to help you when they can; however, some problems are better left for adults to handle. 

Your friends or classmates

500

What is a Solution?

A solution is an answer to the problem. 

500

Someone stole your new eraser that you purchased from the book fair. 

Don't accuse anyone. Talk calmly to your teacher, admin, Ms. Jones, or Mr. Nolan. An adult can help fix the problem. 

500

Think & Learn

Reflect on how you handled the conflict. What worked? What didn't work? 

500

This person runs the school and is always willing to help you sort out any conflict. 

Ms. Mooney