Core Concepts
How is conflict best defined?
A disagreement or tension due to differing wants, perspectives, or feelings.
What is implicit conflict?
Unspoken tension that exists beneath the surface.
What is a major factor that shapes how we handle conflict?
A. Weather
B. Time of day
C. Social media only
D. Upbringing
D. Upbringing
Which of the following is NOT part of your relationship with conflict?
A. Emotion
B. Belief
C. Behavior
D. Income
D. Income
Someone feels tension in a group but no one is saying anything. What is this an example of?
A. Implicit Conflict
B. External Conflict
C. Resolved Conflict
D. Healthy communication
A. Implicit Conflict
What is internal conflict?
Conflict within your own thoughts, emotions, or values.
According to the theory, when is conflict always present?
A. Only during arguments
B. Only in relationships
C. Only in stressful situations
D. Even when no one is arguing
D. Even when no one is arguing
If someone grows up being told “hit back,” what conflict style are they more likely to develop?
A. Avoidance
B. Aggression
C. Accommodation
D. Passive communication
B. Aggression
What does behavior refer to in conflict?
A. Your environment
B. How you respond when things get tense
C. Your financial status
D. Your past experiences only
B. How you respond when things get tense
You bump into someone and they react aggressively. What is the BEST response?
Stay calm and avoid giving away your power.
What type of conflict is "Character vs. Society"?
A. Internal
B. External
C. Emotional
D. Avoidable
B. External
Why is implicit conflict often powerful?
A. It's easy to solve
B. It's always visible
C. It shapes behavior without being acknowledged
D. It only affects individuals
C. Because it shapes behavior without being acknowledged
Which of the following is a cultural influence on conflict?
A. Favorite food
B. Sleep schedule
C. Values like honor, respect, or revenge
D. Music taste only
C. Values like honor, respect, or revenge
Why is self-awareness important in conflict?
It helps you understand your reactions and impact on others
A person begins using calmer communication instead of aggression. What is this an example of?
A. Weakness
B. Avoidance
C. Evolving conflict style
D. Ignoring conflict
C. Evolving conflict style
What does “surfacing” mean? (hint; Think of the iceberg)
Bringing hidden conflict into the open
Give an example of a situation where conflict was present but not spoken.
Answer varies
What is a key idea behind the “street mentality” in conflict?
Never back down and/or prioritize survival
What does self-awareness help you do in conflict?
A. Control others
B. Understand your reactions and choices
C. Avoid all disagreements
D. Win arguments
B. Understand your reactions and choices
At work/school, someone in authority dismisses your opinion repeatedly.
What is the BEST approach?
A. Stay silent forever
B. Publicly challenge them aggressively
C. Find a respectful way to assert your perspective
D. Quit immediately
C. Find a respectful way to assert your perspective
After conflict is surfaced, what can happen?
A. Transform, reinforce, or fragment
B. Win, lose, or quit
C. Fight, argue, or ignore
D. Agree or disagree
A. Transform, reinforce, or fragment
Which of the following is an example of conflict becoming explicit?
A. Naming the issue out loud
B. Ignoring your feelings
C. Staying silent during tension
D. Avoiding someone
A. Naming the issue out loud
Why is it important to reflect on where your conflict style comes from?
To grow and change your responses
Why is “facts over assumptions” important?
A. Assumptions are always correct
B. Facts reduce misunderstandings
C. Facts make conflict worse
D. Assumptions are faster
B. Facts reduce misunderstandings
Prompt: What is one thing you will do differently the next time you face conflict and why?
B. Pause and recognize your trigger before responding