Types of Conflict
Boundaries
Conflict Resolution Strategies
Conflict on the Job
Response to Conflict
100
You have a fight with your best friend. What type of conflict is this?
What is interpersonal conflict.
100
Establishing boundaries makes you a ______ person.
What is safe.
100
This happens when everyone pretends that there is no problem. Which strategy is being used?
What is denial.
100
You are working on a team project at work, but one of the group members isn't doing anything. It's really slowing down your work. What should you do?
What is: Ask them if something is wrong, talk to HR, delegate, etc.
100
Your boss scolds you for doing something wrong. Should you respond by avoiding your boss in the future or admitting you did something wrong, even if you don't think you did?
What is: Admitting you did something wrong, even if you don't think you did.
200
Your friend group is having a feud with another clique. What type of conflict is this?
What is intergroup conflict.
200
When someone says/does pretty much anything they think or feel at anytime, what type of boundary do they probably have?
What is limited or non-existent.
200
This strategy is similar to denial. Which strategy is it?
What is smoothing over.
200
A coworker is ignoring you but you're not sure why. Maybe you did something to upset them and you're not even aware of it. What should you do?
What is: ask them what's wrong, wait it out, do something nice for them, etc.
200
Your coworker is really fired up about something you did. You don't think it's a big deal. Should you make the conflict into a joke or pretend you agree and try to work something out?
What is: pretend to agree and work something out.
300
You're unsure whether you should walk or bike to work. What type of conflict is this?
What is intrapersonal conflict.
300
What types of behaviors are you free from when you set healthy boundaries?
What is bad behavior, fear, and pain.
300
This strategy brings out one clear winner and one clear loser. Which strategy is it?
What is compete or fight.
300
You are working on a project with a colleague, and there's one part of the project that you both really don't want to do. What should you do?
What is: compromise, rock/paper/scissors, both do part of it, find a win/win solution, etc.
300
You are really mad about something that happened to you at work. You feel really offended. Should you play the victim or confront the person who has wronged you?
What is: Confront the person who has wronged you.
400
You're going to a movie with friends. Some of them want to see an action movie, while others would rather see a romantic comedy. What type of conflict is this?
What is intragroup conflict.
400
A type of boundary that is well defined and lets certain things and people in, and others not. What type of boundary is this?
What is a healthy boundary.
400
When both parties come out of the conflict feeling good about the result, which conflict resolution strategy was used?
What is collaboration.
400
A coworker has really been bossing you around at work and you know it's not their place to be telling you what to do. What should you do?
What is: talk to HR, politely ask them to stop, etc.
400
You are trying to find a collaborative solution to a conflict with a coworker, but just can't figure it out. Should you invite another person in to help you decide or give in?
What is: invite another person in to help you decide.
500
The management team at work has expressed an issue with your team's last project, so they are taking over some of your duties. What type of conflict is this?
What is intergroup conflict.
500
A type of boundary that lets nothing and no one in. What type of boundary is this?
What is a rigid boundary.
500
This strategy is better than a win/lose, but not as good as a win/win. Which strategy is it?
What is compromise.
500
You are concerned about a safety hazard that you noticed at work. You've told your boss but they don't seem to care about your concern. What do you do?
What is: talk to HR, talk to the owner, express your concern again, talk to a health and safety officer
500
You just don't understand why your coworker is upset with you. You've asked them to explain it but it just doesn't add up. Should you work towards a mutual solution or try to understand the other person's point of view?
What is: both!