Conflict resolution
Why is acting aggressively in an argument not a good strategy?
It can provoke the other person and escalate the conflict.
What is one way that you can show someone that you are listening to what they are saying through non-verbal communication?
Nodding your head, giving them eye contact
Name 3 things that aren't helpful when you disagree with someone or are angry with someone
Yelling, threatening, or name calling
This way of handling conflict includes eye rolling, angry words, & being rude or bossy.
Aggressive communication
A friend uses a word you find offensive. How can you address this situation?
Let them know that the word is hurtful and ask them not to use it.
What is one way that you can show someone that you are listening to what they are saying through verbal communication?
Acknowledge how they are feeling/what they are saying.
Who is someone you can ask to help you solve a problem?
Teacher, family member, trusted adult,
his way of handling conflict includes making eye contact, calm but firm voice, & respecting your rights and the rights of others.
Assertive communication
Provide an example of an "I feel" statement for the following scenario: Your friend has been making mean comments to you, but they say they are joking. Their comments are starting to upset you.
"I feel _____ when you make comments to me about....
What should you do if an argument gets too heated?
Walk away from the situation and come back when you are calm.
True or False: Ignoring a problem will always make it go away.
False; it could make things worse
Name 3 actions that would escalate a conflict.
Laugh at them, blame them, yell, call them names, throw something, push/hit, etc.
What can you gain from putting yourself in someone else's shoes when trying to resolve a conflict?
You can try to understand what the other person might be feeling or thinking.
Is raising your voice in a conflict healthy or unhealthy?
This way of handling conflict includes not expressing your feelings, looking down, and avoiding problems.
Passive communication
Name 4 actions that will de-escalate a conflict.
Make a deal (compromise), take turns, ask for help, talk it out, listen, take responsibility, apologize, etc.