Types of Conflict
A physical or emotional struggle that happens between two or more people
Person vs Person
Everything is okay. You are feeling calm, you are having fun.
No problem.
What do you do when there is No Problem?
Share your joy with others, say something kind to someone, offer to help someone else with a problem
What is the first question you ask to start resolving a conflict?
What am I feeling?
You start bleeding after picking at your fingers during a group activity.
Wait until an appropriate time in the group discussion to raise your hand and ask staff for a band aid.
A struggle that takes place inside someone's mind or heart
Person vs Self
You definitely need help from an adult: tornado, fire, someone is in life threatening danger
Emergency
How do you solve an Emergency?
Do you need staff to solve this problem?
Immediately find an adult. Call 911. Remove yourself from the danger. Stay calm and follow all directions being given. You do need staff.
What is the second question to ask to resolve a conflict?
What is the problem?
You lost your pencil
Ask to borrow a peers or get a different writing utensil (marker, crayon, colored pencil)
A struggle between a person and the laws or beliefs of a larger group
Person vs Society
A problem you can easily get through: losing a game, can't find something, feeling bored, your pencil broke
Little Problem
How do you solve a Little Problem?
Do you need staff to solve this problem?
Talk with a peer about how you are feeling, utilize a coping skill, find a way to occupy yourself. You do not need staff.
What is the third question to ask to resolve a conflict?
What are the possible solutions?
Your peer is tapping their pencil on the table and it is really annoying you.
Use assertive communication to ask them to stop. If they do not listen, use a coping skill to ignore or move away from them
A struggle between a person and outdoor elements, such as weather, animals, insects, illnesses
Person vs Nature
You need help from an adult: you or someone else is hurt, you are being bullied or feeling unsafe, you are feeling extremely sick
Big Problem
How do you solve a Big Problem?
Do you need staff to solve this problem?
Ask for help, use assertive communication. You do need staff.
What is the fourth question to ask to resolve a conflict?
What would happen if I tried one of the solutions I came up with in step 3?
Someone keeps kicking you while riding on the vans. This answer has 4 parts.
2. Tell the van driver.
3. Tell a parent when you get home.
4. Tell staff as soon as you are back at treatment.
Give an example of a conflict and identify what type of conflict it is
Miss Maddy will determine correct answers
A problem that you can come up with solutions for independently: you are feeling sad, nervous, or hungry, someone is not listening to your redirection, you don't like the activity
Medium Problem
How do you solve a Medium Problem?
Do you need staff to solve this problem?
Come up with solutions, take a break, use coping skills, remove yourself from the situation, utilize "I feel" statements and assertive communication. You do not need staff.
What is the fifth question you ask to resolve a conflict?
Which solution will I try?
Your peers don't want to play the game with the same rules that you want to play with.
Advocate for yourself and explain why you want to play by certain rules. Come up with solutions that will make both sides happy-a compromise.